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by stuffexpert , Mar 29 '07
My shopping experience at Zappos.com was GREAT. I couldn't have asked for a better online experience. It was like getting the personal assistance of a shoe consultant on my computer, and then straight to my door, and then in the comfort of my own home. ...
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by mashe626 , Jul 02 '07
Customer Service: Zappos by far has the BEST customer service policy on the Internet for retail shopping. I have never had a problem with an order so I can't comment on their customer service policy as far as conflict resolution. They seem to care a ...
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by annieba64 , Mar 05 '07
Zappos.com is the best on-line shopping ever. I've made about 5 purchases through zappos and never been disappointed. Their website is informative (other customer's comments on fit and feel) and the photos realistically reflect the shoes. There is no ...
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by cgem1203 , Nov 05 '07
Zappos is definitely one of my favorite stores for shoe shopping. You will be hard pressed to find any store, on line or brick and mortar, that can compete with their outstanding customer service and vast inventory. Where else can you place an order on ...
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by kate5489 , Feb 06 '09
My mom has always raved about Zappos.com because of their free shipping and how quickly she would receive her orders. I found them to be a bit on the pricey side but I guess that's how they make up for the "free shipping." Finally, ...
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by luthien99 , Jun 16 '09
The thing that keeps me coming back to Zappos is their amazing service! I have very hard-to-fit feet and wear orthotics, and the number of comfort and orthotic-friendly shoes in the local stores here is limited. Zappos has a huge ...
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by brutal1yhonest , Apr 20 '05
I have a street address with no mailbox, so consequently I have a po box. I placed an order on 4-5-05 using my street address as primary and my po box as secondary (because that it how it is listed with my credit card company, and the addresses have to ...
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by leinad90 , Jun 06 '07
First off, let me just say, Zappos.com is simply amazing. Now let me tell you why. I first stumbled upon this site through google, read some reviews on it, and said hey what the hell, I'll use it. Then I noticed all of the great things about it. ...
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by youcantkeepme , Jul 03 '05
I can sum up my experience with zappos.com in two words.. "Absolutely amazing." It's the quality you dream about in an on-line store. Free shipping, free returns, 365-day money back guarantee, GREAT customer service, fabulous prices, a wide variety of ...
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by lulaah , Mar 06 '07
Ahhh Zappos, one of the best online inventions to date! I don't know if there is anywhere else in the world that has a better and more vast selection of shoes (and increasingly clothes and bags and other items) than Zappos. I love the different search ...
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by Globey , Dec 04 '05
I had seen advertisements in magazines and web sites for Zappos and after 2 years of searching for shoes elsewhere locally and online I decided to check them out. Their selections of shoes is astounding. It helps to have a high speed internet ...
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by mizgarrett , May 31 '07
Zappos has a great selection of shoes, clothing, and accessories. At promotional times I have found some fairly good discounts resulting in percentages off the total or free shipping (sometimes free overnight shipping) or a combination of both. The ...
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by leftoverpasta , May 22 '07
I cannot say enough good things about Zappos.com. I love everything about them. They have a great selection, great search engine, fabulous free shipping deal, and amazing customer service. I once mistakenly ordered the wrong size shoe, and I called them ...
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by carriepin , Mar 02 '08
I love, love, love Zappos!! I cannot say anything but great things about every shopping experience I have ever had with them. They have a massive selection, great competitive prices, and the best part, the FREE overnight shipping and free return ...
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by ziren , Aug 21 '07
Plagued by insomnia... I found myself looking for shoes online (I'm really not sure how I came to be looking through online shoe warehouses in search of recycled/hemp/vegan shoes in the first place) at around three a.m. on a Wednesday Night / Thursday ...
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Nov 22 '07
I would just like to say I love Zappos.com. You are my very favorite online shopping store. Keep up the good work
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Nov 22 '07
outstanding!
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Jul 19 '07
Ordered shoes that did not fit. Returned them as per website instructions. Received credit for return. Purchased two pairs of shoes after that that fit perfectly! I love Zappos!
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Jun 24 '07
Everything went very smoothly. I've always been extremely impressed with Zappos.com.
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May 26 '08
Excellent service and excellent products
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Sep 22 '07
It was fabulous.
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Jun 09 '07
I've never had a bad experiece with Zappos. I've loved the shoes I purchased and will definitely be doing it again in the future. I love that I can get those hard to find sizes.
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Nov 22 '07
great
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Nov 22 '07
Good selection. Exact item I wanted was available. On-line shopping and check-out very easy. The item received was here in a very short time and exactly as described.
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Feb 11 '08
As always, great experience
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Sep 22 '07
I was extremely pleased with the speed of my credit. I would definately shop Zappos again.
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Jul 19 '07
Perfect.
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Sep 22 '07
My son is small for his age - 13. His feet are too big for most kids shoes but too small for adult shoes. Zappos had enough of a selection that I found a nice looking pair to fit. I couldn't find any dress shoes to fit him at our local department stores. Their selection is excellent and the overnight delivery can't be beat.
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Jun 24 '07
My shopping experience was very good. I purchased a different brand of shoe this time and the sizing was different so I had to return the first pair for credit and purchase another pair in a different size. My shoes were delivered the very next day (amazing!) and the credit was issued to my credit card very promptly. Thanks
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Sep 22 '07
Another easy purchase/exchange! Love the overnight shipping. Quick credit for exchanged item.
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