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by prala , Jun 06 '01
Pros: Ease of use, handy features, web-only specials viewable.
Cons: Site has been slow since launch.
I recently joined the beta test for orbitz.com, which also went live this week. I've been buying plane tickets online for several years. In fact, its the only way I've EVER bought plane tickets. For a long time I used Expedia and had signed up for the...
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by fuzz_ball , Jun 06 '01
Pros: Easy to use. Many options. Easy Navigation of site.
Cons: Concerns about consumers being misled.
I had trepidations concerning this site given that it is owned by 5 of the major players in the airline industry: United Airlines, American Airlines and Trans World Airlines, Delta, Northwest, and Continental.
I booked my first trip through...
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by kandyj , Oct 17 '02
I found a ticket I wished to purchase, keyed in my information. My mastercard expires this month but is good until the last day, but the website wouldn't take it and siad it was "expired". I went back, keyed in a newer card's expiration date and...
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by mratlas , Sep 28 '02
Pros: Great Price (We Thought~!)
Cons: Orbitz Contract Information did not plainly show car rental rate after weekend
You be the judge! Is Orbitz being truthful (or not!!!???)
Here is the information we received from booking through Orbitz:
Car Rental Company: National Car Rental
Confirmation Number:
Car Type:...
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by sarah44 , Jun 23 '03
My family uses Orbitz almost every time we book a flight, which is quite often. What we like most ab ...
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by Bella_Nunzia , Jun 26 '01
Pros: Summarizes all flights according to price range
Cons: Misleading website: Shows unavailable flights
I searched high and low for the best airfare to Vegas and I was extremely happy once I came across Orbitz. It had the cheapest flights around for my weekend getaway to Vegas.
Only after I made arrangements with all of my friends and had them...
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by ffflyer81 , Sep 29 '02
Pros: Ease of use, Email alerts, low fares, website, customer service
Cons: International fares are hit or miss
Upon initial viewing of the Orbitz site, it appears very uncluttered and easy to use. On other travel sites, it sometimes difficult to find what you need with all the banner ads and different sections. Orbitz combats this with a very straightforward...
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by jklrjb , Jul 31 '01
Pros: consistently good rates, easy to use
Cons: maybe a conspiracy?
There are about a million travel websites out there. Orbitz is the new big kid on the block. And how could they not be big? They're throwing tons of money into television ads, they're advertising on the web, AND they are a conglomerate of several...
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by JPinTampa , Nov 12 '01
Pros: Excellent Airline Search Utility
Good Customer Service
Cons: Haven't found any yet
I have used this site a couple of times.
Once for Business Travel and Once for Personal
I have only used the Airline Booking section. But I really like the search interface. It is unique among the various sites. It provides...
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by deanl , Oct 01 '02
Takes some learning: 1. does list sold out flights; (confusing). 2. Southwest Air is missing. 3. Paper tickets (instead of electronic) meant having to go to Frontier Air office to make changes. Making changes was hard. But system is fun to explore, good...
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by amysolomon , Jan 18 '02
I hate to admit it, but I think I have obsessive-compulsive disorder when it comes to shopping for airline tickets. I check for fares EVERYWHERE; the paper, yellow pages, every discount website I know, travel agents and I even make direct calls to the...
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by bshana , Oct 24 '01
Pros: Haven't found any
Cons: Fails to make reservations, customer service takes over 24 hours to handle inquires
The old saying we all learned as children still applies today...always double check!
I made a hotel reservation via Orbitz(I thought) and thought the process went rather smoothly. Easy to read descriptions, and simple sign up. I quickly received a...
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by grumply , Dec 12 '01
Pros: Easy to use, nearest city, extremely easy to look at all times and airlines
Cons: Occasional booking glitches
I want to recommend orbitz to others. I have used them for the first time last year and have used no other site or method to book domestic, european, carribean flights since. I love their e-ticket and there emailing me current flight information. Not...
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by csh , Dec 02 '01
Pros: Not in my case
Cons: lack of disclosure of all terms
very poor customer service
I ran into a "bait and switch" problem with Orbitz where I booked a car (Payless) to use locally when my car was in the shop. I got a good rate ($20/day), but when I went to pick up the car I was told "that rate doesn't apply to local rentals, you must...
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by ldh00 , Dec 08 '01
Pros: has the most airlines/fares
Cons: no flexibility in frequent flyer numbers, searching can be slow
I was quite excited when the airlines announced Orbitz, I thought it would enhance my fare searching experience tremendously. In the last year or so I have bought tickets online at least once a month and regularly search just to see how much fares are,...
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