Musician's Friend Online Store

I will no longer purchase any musical gear from Musician's Friend. I ordered an Epiphone Black Beauty w/ Hardshell Case, and I received it in a timely manner. When I checked out the Black Beauty, it had blemishes around the pickup switch and the finish ...

I have bought a ton of musical merchandise from Musician's Friend since 2003. Their prices are as low as they are from volume buying. It's also impressive when a product has multiple reviews and they publish them all. I have opted to not buy items that ...

NEVER AGAIN!!!!!  I've bought quite a few items from them in the past, mostly small things like strings and straps and stands and a couple guitars. The guitars both came with problems so I returned them and decided to steer clear for a while. I know ...

If you have the re-acuring problem that I had and most people's that I read on the internet with Musician's Friend contact the FTC (Federal Trade Commission) MF has been running some scam where they never have the low priced deal item but always have the ...

Delivery speed was good (FedEX), customer service sucks(MUSICIAN'S FRIEND IS NOT A FRIEND).I ordered a keyboard for my niece for Christmass, I made sure I ordered well in advanced in case something went wrong and something was wrong.  It ...

I have had both good and bad experiences with Musician's Friend, this last time was enough to make me loose faith in them. True story: I placed an order on July 15th for an item that was in stock. After making some phone calls and waiting a month I ...

Item listed as in-stock & ready to ship but it took 4 business days from order to "ship". Then when I was unable to track it via UPS, after 2 more business days (4 calendar days), I called & was told that it was lost in shipping & I would need to wait ...

I ordered Sibelius software from the Musician's Friend (MF) website the afternoon of 12/17/07. Guaranteed delivery by Christmas was advertised. There was no backorder notice on the listing. When I hadn't received the item by 12/22, I contacted MF by ...

I have been ordering items from musiciansfriend since I started playing the guitar and I have never had a problem with them. They have always sent the correct items, I received them quickly, they have some great prices and a very large selection. I did...

I guess the others were just unlucky, but I had an excellent experience with Musician's Friend when i bought my Marshall amp. Even though the model was discontinued, they still had it in stock. I placed my order on Monday evening and it arrived by...

Pros: Good catalog
Cons: Dishonest customer service, bad necks on guitars, won't honor price guarantee

I have ordered quite a few things from Musician's friend over the last two years, mostly just accessories like picks, mic stands, strings etc without too much trouble. There were the occasional shipping delays and they once sent the wrong item, but made...

Jasmine guitar pictured & described as "No pickguard" geuss what pickguard was there & guitar shop t ...

Since I wrote a negative review for an online music store, I thought I should say "fine job" for the folks at Musician's Friend. I ordered a Behringer BX1200 Monday morning and am playing through it Thursday afternoon--no...

I decided to buy a few assorted items from M.F because they had the best collection and price on those. They ranged from guitar stands to straps to mini-amps. I ordered via web on July 11, 2002 (2-3 day ground shipping). "My Orders" page on the web...

The selection was good in most catagories of interest to a musician, or wannabe. Prices are very good, cheap strings. I waited for back-ordered guitar for 10 days, it was shipped from the manufacturer. Ordered a dozen sets of guitar strings, recieved 11...