FTD.com

I rarely use flower delivery service but there are some special occasions when I do spend the extra dollars for it. My mom was in the hospital this last week for emergency surgery. After a rough start she has just arrived back to her home that is just a ...

I will never use this company again. I bought flowers for a family member's funeral. A local florist did send flowers that arrived on time, but the arrangement they sent sells for $25 less on FTD.com than the arrangement I ordered. I contacted FTD & they ...

THIS IS THE WORST SERVICE EVER!!! So I finally decided to give FTD another chance after many screw-ups in the past. BIG MISTAKE! Seems the online order for flowers I was sending as a one-year remembrance of the death of a dear friend's mother was ...

I decided to send an "upgraded" bouquet to my mother through FTD florist. The extra money I spent on the upgrade was supposed to ensure a fuller bouquet than the standard. The particular arrangement I ordered came with a same day delivery guarantee ...

My sister and I are extremely dissatisfied with FTD.com's delivery speed and customer service. We can't offer an opinion on the order accuracy or quality of the product because the flowers have never arrived. The order was placed, confirmed, and ...

Ordered a flower arrangement for my wife for valentine day and ordered early so I would have a good selection. product pictured was magnificent and beautiful with roses and full of flowers. I even went deluxe to add more flowers and make it better. my ...

Ordered two dozen roses on Feb. 7 for my mom's birthday on Saturday, Feb. 10., Order No. FNB746593. Should have been no problem as the site said they could have been delivered the same day. Saturday evening, no flowers. Filed a non-delivery complaint ...

The day after Valentines Day here I sit without the order for flowers my husband placed weeks ago. When he left for work he said you will be home today right?Watch for a delivery. So My 4 year old daughter and I waited for this delivery all day. Daddy ...

FTD SUCKS. I ordered a dozen roses for the Spousal Unit on Monday for same day delivery, not only to beat the rush, but to let her know that she was on my mind before the holiday. I thought it would be great considering that she was at home that day ...

Dont buy flowers from ftd.com. And dont use DHL for delivery. They suck. I placed an order with them for Valentine's day. I wanted to cheer up my daughter in Austin; she is a student and has been sick with the flu for 3 weeks and now with ...

I ordered a Valentine's bouquet from FTD.com through their rewards partnership with Discover Card, and was able to use rewards points to get a $40 certificate to FTD.com. The bouquet that I ordered over the phone was $43.99 (w/ vase), but then you add a ...

My husband ordered flowers for Valentine's day. Their website guaranteed delivery ON V day. He ordered a big bouquet of mixed flowers (I dislike the traditional red roses) a teddy bear and a balloon which came to $115. They never showed up nor did an ...

As I sit here on hold for the past 75 minutes for a customer representative a lot of things are going through my mind. Yes I am sitting here with my wireless bluetooth waiting for over an hour and still nothing! At least I could wait today for someone to ...

Boy -- Glad I saw this site! I am having the SAME problem with them. Placed a $80.00 order and didn't get anything --my wife reported she got a package from DHL this morning and I told her to refuse it! I sent this email to the president of FTD a ...

My husband ordered flowers from FTD for me for Valentines Day. They promised delivery on Valentines day. My husband came home from work at 8pm on Valentines day and the flowers still weren't here!!! So he called customer service where he waited 35 ...