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by olympian , Aug 19 '03
I was horrified reading the terrible reviews CompUSA has received, this being after I placed my orde ...
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by cynster101 , Aug 09 '03
I researched a product for the cheapest price and unfortunately found it at CompUSA.com. I had a ba ...
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by aero4 , Jul 13 '04
BEWARE: Most online dealers with brick and mortar stores, like Circuit City and Best Buy, allow you to buy on-line and have store pick up. Well COMPUSA's policy is very different from Circuit City and Best Buy and is exploited as Bait and Switch. I ...
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by whitezin2000 , Jul 14 '03
In February 2003, I purchased a Toshiba laptop which came with a $150 mail in rebate. To make a very ...
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by syzygy2002 , Dec 09 '02
I ordered a pci card. It arrived two days later than the tracking service said it would. It arrived with the box TOTALLY smashed (FedEx). I did not open the part so it was still in the original packaging. I called a CompUSA local store and they said...
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by redstapler , Dec 04 '02
I ordered under a great bargain... shipping is only $0.01! When I filled our the forms and checked my order summary it stated $0.01 shipping cost.
Several hours later, when I got the acknowledgement, it told me I needed to pay $81.73 in...
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by designgal , Sep 27 '01
Pros: I can't think of any.
Cons: Extremely poor customer service, both online and in-store.
I was in the market for a new laser printer. After looking at CompUSA's website and seeing the printer there, I decided to go to the local store and pick up the printer. I walked in and was greeted by a sign saying "excuse our dust while we remodel."...
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by kmathewsobrien , Aug 24 '07
I brought my computer to Warwick RI store in to be checked after I deleted a virus protection program. I could access all my files and the computer ran, however, it was getting hung up with Verizon's fire wall and it was annoying. I paid to have ...
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by happygirl23 , Nov 28 '06
This has been the most awful experience of my On-line ordering life!!!! I purchased a all-in one printer on-line. I then received an email stating that it was shipped. A week later, I'm still waiting. I go to track the package and it never shipped. ...
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by darkvictory , Dec 12 '06
Update 1/3/07 - I have just seen that my credit card has been credited by CompUSA. Although I am not happy with the way that customer service handled itself, the result has ultimately proven to be acceptable. I am therefore revising te rating of my ...
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by staniv2000 , Jul 22 '09
CompUSA Online Rip Off! I had been a CompUSA customer for many years and choose to buy my new camcorder and memory card from their online store based upon many positive experiences at their retail stores. If only I had listened to the warnings of ...
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by nagem1151 , Jul 06 '07
I bought a laptop at CompUSA because I was able to get a discount on it. I read in a review like this one that there customer service wasn't the best but any review you read will have critism of some sort. Except now I know that it was very true. I've ...
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by chdyoung , Sep 10 '07
My experience is that they only actually send out about half the rebates that are promised. The reason I buy from CompUSA online is that the store offers great prices (after rebates), but often they do not have the item in stock. You cannot get a rain ...
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by scooleen , Jan 31 '02
I was recently in the market for AutoCAD LT 2002. The cheapest price I could find was on compusa.com, what a fiasco!
Site navigation and layout was fine, and not too complicated. The pricing of AutoCAD LT 2002 was a full 100.00 cheaper PER...
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by gpadnos , Dec 22 '01
Not only does the web site run out of things in record time (do they have only one like a car dealer?), their information on store stock is also totally inaccurate. I checked stock on a sale item about 1 hour before getting to a local store and it was...
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