I continue to be amazed at the number of on-line e-tailers who just don't get it, and dumbfounded at the few who really do it right. American Musical Supply seems to be in the second category. They have a wide selection of musical and audio-related ...
Very fast delivery, excellent return policy, superb pricing, broad product selection and great customer service. I've purchased a handful of relatively expensive items from them, used the stuff in my studio and returned those things that I didn't ...
I have used AMS the past several years in purchasing some of my guitar equipment. All have been positive experiences. Their delivery speed has been very good. I have had no issues with packaging or the way items have been packed. The biggest piece of ...
Recently bought a TR88 Korg keyboard, played it once, didn't like it, took about 1 hour packing it for return so I can get it full back. Probably spent about 2 hours on the phone with them confirming shipping address and the like. Also, when you ship ...
For anyone who has ever bought pro-level musical goodies from online retailers, they know that there is a huge variance in quality, customer service and shipping prices. Some retailers are just hoping that you don't shop around, and have ridiculous ...
On Apr. 20, 2005 i ordered a custom baseball cap from american musicial supply priced at $10.95 plus $4.95 shipping and handling.total was $15.90. I payed with Mastercard bank debit card,gave them my number and they said it would ship immediately. On ...
After going through a long a painful separation which left my credit in disrepair I had had planned on using the AMS three pay plan to order my children an Apple iMac for Christmas at $999. The AMS website states that all sales up to $999 and some odd ...
I had successfully ordered a few items from AMS in the past, but after my last experience I am done with them for good. Placed order on 11/19 -- a $599.97 guitar, billed in three increments of $199.99. On 11/23, received someone else's order -- ...
Their selection is great, they shipped out my item within a couple hours, and it arrived the next day from across the country. They have some good specials. They communicated very well by (automated) emails, when they received my order, and when they...
I originally ordered a Yamaha F310 Acoustic Guitar Package from Musician's Friend after their website showed it to be in stock. After gong through the order process, I received an email confirmation stating the item was NOT is stock and that it would two...
Ordered Jackson guitar on "easy pay" plan, guitar showed signs of use so wanted to return for refund. Had trouble getting a return authorization number, finally got one after almost a week of steady calls to cust. service. Shipped guitar back along with...
Pros: Decent web site, Reasonable prices Cons: Terrible customer service, Very unpleasant to deal with
I ordered from American Musical about 4 months ago. I ordered an Ibanez GRX40 guitar in the mettalic grape finish for $162. The item was shipped UPS ground. I recieved the item in 4-5 days which is standard for UPS ground. But my biggest surpise came...
American Musical Supply falls into the DO NOT TRUST category of online sellers. They will send you inferior merchandise and then they will not issue you a refund. Avoid the trouble and shop elsewhere. I will gladly relate my experience about these ...
Excellent Prices, Super-Fast shipping, and free shipping on larger orders. Huge selection, I dealt with their customer service and found them to be great. Toll free number and they called me back right on time....
Everything was great exept the amount of time it took to arrive; It took a week to reach me. I looked at the tracking info and it shipped from Nevada and went to california. It even spent more than half a day sitting in texas. Read more
I Like To shop at American Musical There Good Customer Service.Anything I Ask They Know I Like That Fast Service I received Allway On Time. Very Good Web Site To. Thanks Read more
Overall Rating:
Jun 15 '06
Unbelieveably fast deliver on this & previous orders.
Willingness to adjust prices to meet lower advertised ones a postive feature. Read more
Overall Rating:
Aug 25 '06
Fast and friendly service. Prices are very good, some of the best on the net. Keep up the great work! Read more
Overall Rating:
Aug 06 '06
I went to their website, found what I wanted and ordered it. I received it on the day they said it should get here. Nice shopping at their website. Read more
Overall Rating:
Jul 15 '06
I have been dealing with american musical supply, for many years now. Never had a problem.There services are excellent.That is the reason why I keep shopping at American musical supply. Read more
American DJ PC-4 4 Channel Switch Center 4-channel A/C power center designed to eliminate messy cables. 4 Lighted power switches on the front panel control 4 A/C 3-prong outlets on the rear p...
American DJ 38B LED Pro DMX LED PAR Can (Black) The American DJ 38B LED Pro is a DMX LED PAR can lighting effect that creates decorative stage or dance floor effects. The American DJ 388 is designed...
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, Nov 20 '09
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