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by kdflick , Feb 15 '06
I ordered a dozen roses and a stuffed bear to be delivered to my wife at work on Valentine's Day. I paid $15 extra to "ensure delivery on the holiday." She didn't get it, even though two other deliveries from 1800flowers got to other customers at her ...
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by 14abrat , Jun 02 '00
Pros: None
Cons: Not What You Order
I was also in the same situation, but my was different. I was the receiver and my mother-in-law was the sender.
I just had my second child and my mother-in-law decided to send me some silk flowers. She lived in Illinois and I in Florida,...
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by drneuron , Feb 13 '07
1-800-flowers is the worst business of its kind I have EVER dealt with. To start off I should mention that 1-800-flowers is just a service that thousands of independent floral business advertise and organize delivery through. There is no quality ...
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by gardnener , Feb 28 '07
I order flowers fairly frequently over the Internet and have never had a problem before with items not being delivered. 1-800-Flowers is probably the worst internet business I have ever used. My stepgrandmother (who was 99 years old) was ...
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by evoltix , Feb 14 '07
I purchased flowers for my girlfriend for Valentine's Day and never got them. Their tracking information is useless because it doesn't tell you where your package is, even after a day! Their website is poorly constructed and you can't even view your ...
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by psimon , Jan 25 '07
This past weekend a relative had a medical procedure performed. We wanted to be thoughtful relatives and decided to send flowers to her home upon her return. Saturday morning I went to the web site for 1-800-FLOWERS. I found a pretty bouquet of flower ...
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by nailpolish_19 , May 15 '03
I orders flowers online Friday evening for Mother's Day. Sunday night(Mother's day)there was a msg. on my machine from 1800FlOWERS saying that they were unable to send the flowers, please call back. When I called, the Cust.Serv.Rep said the order had not...
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by dimplex99 , Feb 16 '06
First, I paid an extra $15 to have an order GUARANTEED to be delivered by 5pm to a business. The flowers NEVER arrived. They were supposed to be there on Valentines Day 2006. I waited 30 minutes to get an actual LIVE person on the phone. Their "live" ...
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by achoubey , Feb 14 '07
My experience with 800-flowers.com was really really dissatisfying. I wanted to deliver flower on valentines day to my wife. They said they have guaranteed delivery. But at the end moment they screwed me up and didnt deliver the flowers on valentines ...
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by wgs1970 , May 05 '07
3 of 5 orders messed up (so far). The first order that I placed to my wife did not arrive on time. I called to inquire about it. I was told that weather conditions were to blame for the delay. The flowers arrived a few days later. The second ...
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by gloriajt , May 17 '05
I ordered a bouquet of gerbera daisies from 800-FLOWERS for my mother this past Mother's Day. I placed the order on Friday and was told they would be delivered on Saturday before 7pm. What a surprise when I called her on Sunday to find she had not yet ...
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by allimarie , Feb 20 '05
I haven't had much luck with my husband remembering Valentine's Day the past few years, he either forgets or accidentally messes it up somehow. It has become a running joke between us. This year, though, he really tried but despite his efforts it ...
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by hmil , Feb 06 '07
I had two awful experiences with 1800flowers. I ordered a funeral spray for a close relative's service in another state. I arrived for the service, but the flowers did not. I immediately called 1800flowers. They offered to resend them, but you don't ...
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by parisdog , Apr 06 '07
The are unreliable and have extremely poor customer service. I ordered flowers on Wednesday, April 4 for Friday, April 6 delivery. At 5:00 I called to check on the order and they had until 7 p.m. At 8 p.m. still no flowers. This is the second ...
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by mconheady , Feb 18 '06
Horrible. I ordered a month ahead of time for Valentine's Day in order to beat the rush. Delivery was Guaranteed. I chose delivery through a local florist so I know it will be delivered on time. Valentines Day comes. I get a delivery confirmation. My ...
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