American Airlines

Pros: Excellent flight connections to just about anywhere in the world!
Cons: None for this journey.

Booking our flights: Our journey to French Polynesia would take us from Houston, TX to Papeete, Tahiti. This was a much anticipated trip and I booked the seats in January of 2006 to travel in September 2006; we used miles to secure our seats. ...

Pros: Food service is faster now; commuter jets are fast and efficient
Cons: regular jets cramped and crowded; you get nickeled and dimed for everything.

It used to be that flying was fun. However, times have changed and I no longer look forward to this part of our vacation. In fact, when my husband recently decided that we would make the long drive to Southern California for a family event, I was ...

Pros: reservations, flight crew
Cons: honesty-impaired, mishandling luggage (and customers with missing luggage)

Flying has become so unpleasant in recent years that there are only two criteria involved in my so-called choices of carriers. The fewer stops (and especially of changes of aircraft) the better, because being able to make connections is unpredictable. ...

Pros: None!!!!
Cons: Really horrible service, hostile flight attendants, no leg room, difficultly getting seat assignments

I fly American Airlines about 3 times a year roundtrip from Boston to San Diego. My most recent round trip was in April 2005. It is the only airline I know of that flies the route non-stop. Since I usually travel the 6-7 hour flight with my young ...

Pros: On time performance. Personnel were professional and efficient.
Cons: Return flight canceled. Cramped seating. Very long check-in lines.

I recently flew on American Airlines although the airline did not offer the most convenient flight times or the best price for my destination. Does this make sense? In this case it did make sense because a family member had an American Airlines mileage ...

Pros: A lot more leg-room than I expected in steerage
Cons: An insulting and inedible excuse for a "meal"

I recently went to a college reunion which necessitated a trip from Los Angeles to a small town in southeast Iowa. I flew on American from LAX to O'Hare, and American Eagle from O'Hare to Cedar Rapids.

This review will be short and...

Pros: Connections, many non-stop flights.
Cons: Flight delays, cancellations, rude employees.

[Updated version]Airline service is abysmal and it is getting worse and worse. Any hotel or restaurant that treats its customers like a typical airline do would be a one star establishment. However, when you judge and compare airlines you need to ...

Pros: crews were nice, planes were clean, flights were on time
Cons: security, lines

Over the weekend, I did something that was very difficult for me. I got on an airplane. After September 11th and living under one of the takeoff patterns of Kennedy Airport, I really was struggling with whether or not to use the non-refundable tickets ...

Pros: Great route system -- goes EVERYWHERE
Cons: Abyssmal customer service -- especially for families

What the heck is up at American Airlines? They have a great route system, a pretty good frequent flyer program, and a fairly decent reputation among passengers, yet they are openly family hostile, they have a terrible customer service ...

Pros: legroom, luggage
Cons: late, staff, food, seats, aircraft

It was a rainy, yet a naturally busy day in New York City’s LaGuardia Airport. It was 6:00 o’clock in the morning, and as we entered the Usairways terminal, we saw massive crowds, and a television monitor indicating our flight to Charlotte was...

Pros: On time worthy, price point for travel, schedule and locations
Cons: Planes are aging, seats worn out

As a frequent traveler who primarily only flies with American Airlines I have had my ups and downs which is exactly what I expect from this airline and its associates. Let me first qualify my frequent traveler status, which may make you ...

Pros: cheap, kinda roomy, easy luggage retrieval
Cons: late, no amenities, small overhead compartments, satellite terminals

American Eagle is an off-shoot of American Airlines featuring a fleet of small planes. Epinions didn't have a separate category for it, so I'm posting it here.

I recently took a trip to Toronto to see if I might want to live there...

Pros: Good prices can be had on popular routes
Cons: Sometimes very pricey

Update August 2009. The fact is I have rarely used American Air in the past five years. It's mostly because of price. I happen to jet with JetBlue because of all the markets they go to and at reduced prices. Is it unAmerican to go the George Soros who ...

Pros: The extra leg room is great! They fly to the Caribbean.
Cons: There are not many good flights out of Memphis to the Caribbean.

What a great feeling to have plenty of room between me and the seat in front! Even my husband, who is 6'5" tall had plenty of room for his legs.

More Leg Room is Quite a Plus!

In the past years I have flown American...

Pros: The ticket was inexpensive. The service was good except . . .
Cons: They need to get rid of the mean attendant on flight 1576.

I live near Charlotte, NC, so I usually fly American Airlines. They have a lot of flights and especially out this way. Other airlines either don’t fly out from here or to where I’m going or cost more. I run my tickets online at www.aa.com and then make a ...