Air Jamaica

Pros: Good service while in flight.
Cons: When does the flight take off? Over booking!

My experience with Air Jamaica this past weekend was HORRIBLE - probably the worse round trip air experience I've ever dealt with.

My outbound was 8am at Newark airport and I arrived at 7:15am - this is my fault so I can't complain as it...

Pros: Friendly service, free flight with stay at sandals
Cons: hot pocket and movie screens can be hard to see

Last year my husband and I flew on Air Jamaica to Montego Bag (see my article No Pressure, No Problem). Everything in our experience was pretty standard fair for flight. We were a little stunned at first that our captain had a Jamaican accent (hey...

Pros: On time arrival. Newer airplanes.
Cons: Very average service and meals.

A couple of weeks ago, my husband and I visited Jamaica for the third time. We are addicted to visiting Sandals resorts, Butch Stewart's all-inclusive, luxury resorts. Normally, we take American Airlines, but since we enjoyed Butch Stewart's resorts so...

Pros: One Flight Attendant was kind of nice Free Head phones
Cons: unexplained delays, broken equipment, delays, rude ticket agents, delays, no room between seats.

My worst flight experience ever in my 30 years of living came this past weekend on the way back from my Honeymoon. It began at the check in counter where only one woman was working a line of over 200 people for about 30 minutes, in that 30 minutes only ...

Pros: Timely check in, Pre-check in process, Food
Cons: None that I saw

After reading all of the negative reviews about Air Jamaica, I was very skeptical. My wife and I flew Air Jamaica last week for our honeymoon. We left on Tuesday 11/4 from Baltimore Washington Intl and flew into Montego Bay. We arrived at the ticket co ...

Pros: Non-stop flight from Baltimore. Good inflight food and movie.
Cons: Lovebird lounge is not good. Tight fit in seats. Slow response to call for attendant.

I flew Air Jamaica (booked through an Air Jamaica package for air/hotel/transfers, etc.) from BWI on April 23 and returned on April 29, 2002. The flight down was a breeze, even though the cabin room is severely cramped. I was lucky that the person in...

Pros: None. Zip. Squat. Diddly.
Cons: Ineptitude, and indifference to changing conditions and customer requests.

We booked a vacation to Curacao through Priceline, and chose to fly Air Jamaica. That, dear reader, was a huge mistake. Firstly, they unilaterally cancelled the return flight two months before the trip, but were able to land us seats on an American ...

Pros: daily non-stop flights to Jamaica, friendly, safe
Cons: long lines at ticket counter

Air Jamaica has been my airline of choice for eleven years now for my yearly travels from Atlanta to Montego Bay, Jamaica. I first chose Air Jamaica because they offered daily non-stop flights from ATL-MBJ. I have been using then since. The Jamaican ...

Pros: Nonstop flights, free headphones, newer aircraft
Cons: Booking policies, in flight service

My wife and I recently flew Air Jamaica from Chicago to Montego Bay. Our first class flight to Jamaica was a nice change for us, (having never flown first class).

The first sign of trouble was when our breakfast order of pancakes turned into...

Pros: ok food, friendly flight attendants, "safe"
Cons: NO LEG ROOM, DELAYS,some JM airport staff need to learn better customer service.

Lets start by saying, i will not fly with them again for some time.
Recently i flew Air Jamaica from Boston to Montego Bay to St. Lucia. Of course we were delayed in Jamaica for 6 hours, no reason actually. The pilot ended up telling us "We are the...

Pros: None!
Cons: Plan to spend 2 days of your vacation in an airport (leaving and returning).

This is a true story about 6 26-year-old people traveling for a fun four-day vacation to Jamaica:

It all began on Thursday, November 7, 2002. The six of us woke up and waited for the van to pick us up at 5:00am. At 5:03 we called the A-1 car...

Pros: All frontline staff that I encountered were as helpful as they could be.
Cons: Returned me to the wrong city just to save a buck. 5hrs extra travel

It is sadness that I have to be so outraged as to stop and take time out of my life to help other travelers. Un fortunately it appears that Air Jamaica (as per their ground personel) is as of lately cancelling return flights from Jamaica to the U.S. and ...

Pros: Free champagne! Direct flight into MB from BWI.
Cons: Flight attendants, customer service on the ground.

My boyfriend, mother, step dad, and I flew with Air Jamaica in Feb 2005. After our experience, and reading the MANY horrible experiences of others (not just on epinions), I doubt I will ever willingly fly with them again. We flew out of BWI into ...

Pros: A modest additional charge for first class upgrade.
Cons: Annoying and minor repairs needed in the cabin.

First, I would like to congratulate Air Jamaica for their award-winning service to the Caribbean! I ALWAYS fly Air Jamaica because they have the only non-stop service from Chicago, with an early morning departure from O'Hare. The return service, MBJ to ...

Pros: non-stop from BWI to Montego Bay
Cons: Everything else

My wife and I had a fantastic stay in Jamaica, the wonderful food and atmosphere made for a truly memorable experience...but, getting and leaving Jamaica is a nightmare! Our string of bad travel luck started at BWI where our flight into Montego Bay was...