Lufthansa

Pros: Good service, friendly staff, good meals
Cons: Leg room, very cramped economy class seating

I recently flew with Lufthansa from Toronto to Frankfurt and back again, three weeks later. Check-in: The newly constructed Terminal 1 in Toronto is a very spacious and grand terminal, very bright. Unfortunately our check-in experience wasn't as ...

Pros: Good food, good and reliable service, very good mileage points (only by Miles and More)
Cons: Extremely expensive

Ground service ========== First Class passengers have their own Check-in counter, which they share with Star-Alliance-Gold passengers. Check-in was done on the usual way. The difference to the other counter might be the time you need to wait, ...

Pros: Good U.S. and inter-European flight network, very efficient and professional.
Cons: At times lacking in warmth but overall no complaints.

I recently flew Lufthansa from Madrid to Portland, OR via Frankfurt. This was the 3rd time I have flown Lufthansa. I had what I deem my personal best flight with them in 1999 from Munich-Helsinki and I also flew them last fall from Rome-Portland, OR via ...

Pros: Excellent service, nice planes, food/drink service like no other, comfortable seating
Cons: none

I'm going to review my flights I took on my trip to Italy. Going to Italy: LH 410/3840 JFK-Frankfurt/Frankfurt-Rome Returning from Italy: LH 1824/410 Venice-Munich/Munich-JFK. Flight 401 was on an Airbus A340-300. I'm a big guy (6'2". 240). I ...

Pros: Excellent staff; surprisingly good food
Cons: Cramped economy class seating

Many airlines could learn a lesson from Lufthansa's business model. Efficiency and attentive service make for happier customers, especially on long transatlantic flights that didn't go off seamlessly. My wife and I recently took a trip from ...

Pros: Typical German efficiency, service, and on-time arrival. What an airline should be.
Cons: Expensive. Customer service can use some improvement, and the cabins have become pretty uncomfortable.

Introduction I recently attended my 5th Oktoberfest in Munich (see my review on Munich), and used Lufthansa to get there and back from Boston. To my surprise, I was able to get a good economy-class price, and good flight times, at the last ...

Pros: Professional crew, good connections, dependable service. Great fares:JFK-CDG $375 w/tax.
Cons: Seats may appear to be a little cramped sometimes. No other complaints.

I have flown on 5 sectors with Lufthansa. From New York to Frankfurt, and again New York to Frankfurt and on to Charles De Gaulle. If I had to make one single comment on Lufthansa, in one word, it would be (drum roll, please) ... professionalism! Oh yes, ...

Pros: Consistent service (though sometimes indifferent), excellent route network, good vegetarian meals.
Cons: Frankfurt Airport, perpetually sold out from SFO

I am of mixed German and American parentage, and as such I've flown Lufthansa more times than I can count over the years. In all these years, taking 2-3 round trips from USA to Germany per year on average, I've never had a bad experience. Even when they...

Pros: Friendly and knowledgeable employees, Good food and drink.
Cons: Going to separate area of airport to pay excessive weight fee.

I flew to Europe in March of this year on a flight booked through United, but operated by Lufthansa. Dealing with the United staff was an ordeal for another review, but the Lufthansa staff and flight attendants we dealt with were knowledgeable and ...

Pros: Excellent on-time record, efficient in-flight service, above average food
Cons: Not super friendly

This last May, we had a marvelous 3-week trip to Northern Italy. We had planned to use our United Frequent Flier Miles, however, United only flies into/out of Milan and only one flight a day from the San Francisco area. Therefore, we looked to their...

Pros: Surprisingly good value, good service
Cons: No personal seatback entertainment.

Last month I traveled with Lufthansa from Bangkok to Ho Chi Minh ( Saigon ) and as its been a long time since my last review of anything, I thought I would share my thoughts on them. The airline is of course the national airline of Germany. Both ...

Pros: Good food, good service
Cons: Lateness, sometimes.

PHL-FRA-CDG, 10 days later, FCO-FRA-PHL. PHL-FRA I checked in on time, and was given boarding passes for both flights to Frankfurt and CDG. The flight boarded and left early, actually, although upon entering the plane, I found it to be slightly ...

Pros: Great service and entertainment. Safe, reliable and always on time.
Cons: Can be more expensive.

Lufthansa is German. As we have seen over the years, anything that is German is guaranteed to be good. Mercedes, BMW and Audi are all examples of German excellence. Even the German Soccer League (Bundesliga) has some great talent....

Pros: Fast , Friendly, Comfortable, and Great Food. Upgraded ticket after airport delays.
Cons: Ticket services not integrated with check-in at some airports

In May 2003 I went on an economy class trip to Italy. From Portland Oregon to Frankfurt it took only 9 1/2 hours of flight time. I had one of the worst middle seats, but it was comfortable. The stewardesses were friendly, and the food was very good....

Pros: German Attention To Total Quality / Saftey
Cons: We Can't Use Them For All Domestic Flights

As a person who has traveled a great deal during my lifetime, I must say that there are more bad airlines out their than good ones. Additionally, there are only a very small number of airlines, which offer quality service, and even fewer which go...