Dependable Auto Shippers

Pros: THE COMPANY REPRESENTATIVES - The customer service reps are awesome
Cons: NONE

I did my homwork before choosing an auto transport company. Dependable Auto Shippers did not have the best reviews, however, they did not have the worst. I decided to use them because the terminals were close to where I was moving from and to and the ...

Pros: convenient, cheapest I found, relatively on-time, company-owned trucks,
Cons: inconsistent rate quotes, tracking location mysteriously disappeared

This was my first time shipping my vehicle. I did some research on the Internet, received several quotes from national and local brokers and moving companies and asked questions of some customer service representatives. I chose DAS because it was the ...

Pros: I got my car back
Cons: Damage. Full of ignorants at claims dept. Not delivered on time.

I was relocated by my company from FL to CT, and DAS was my only choice. My vehicle shows up a few days earlier than expected, arriving the day after a blizzard. I had a billion other things in my mind, movers coming in with furniture, business trip, and ...

Pros: phone wait under 10 minutes
Cons: poor customer service, not "dependable"

You would think that some company with the name "Dependable" in its title would actually live up to its name. Definitely not this company. We dropped off our car on the 7th of February with an eta of 2-25-06. Last week I noticed that the car was still ...

Pros: Customer service. Ease of transaction.
Cons: Slow, stressful, bad reputation, damage to vehicle.

I purchased a 2004 Volvo S60R on EBay for approx. $30K. The car was located in Tennessee, and I live in the Bay Area of California. Trusting the eBay brand and their recommendation of DAS, I called for a quote. I purchased the car on 1/28/2005. ...

Pros: Car undamaged, partial refund for late arrival.
Cons: Car 17 days late , 5 to 10 min hold on cust service line.

I had my car shipped out via DAS from the Boston, MA area to Salt Lake City, UT this past end of December 2005.. Over a few weeks I had used the internet site to get two different estimates both which varied depending on the dates. I elected to ship the ...

Pros: Tracking worked great, very fast once the car gets assigned. Car was received undamaged.
Cons: LONG initial wait, LONG hold times, customer service reps are like zombies.

After buying a car sight unseen from Ohio, I needed to find a way to transport it to CA. I contemplated flying out and driving, but decided it would be more cost and time effective to get the car shipped. Trying to find a shipper was the most difficult ...

Pros: ??? price?
Cons: going 0 for 2 leaves a bad taste in your mouth

Another thumbs down, "good lord, take the women and children and hide" for DAS: We recently moved from Boston to the Bay Area (Los Altos). I read LOTS about auto shippers, and decided in the end to go with DAS...it was tough, because just about every ...

Pros: Great at collecting payment, good sub contractor for packaging.
Cons: Very poor customer service, un reliable delivery dates and follow up.

I am recent retired from the US Military, have lived all over the world and shipped to many locations. So I am very accustomed to shipping.That being said... I shipped a 40 foot container from New Jersey to St.Maarten. The company (A subcontractor) ...

Pros: Fast, Efficient, professional, and one week EARLY!
Cons: None.

Ok, after some trepidation based upon some of the reviews I've seen, I took the "gamble" and used DAS to move my 99 Range Rover Callaway(a limited edition) from SF to Atlanta. They came highly recommended by Corovan, my mover in SF, so I figured at ...

Pros: Easy reservation,Quick quote,Real-time Tracking System(works for me),No damage,Fast shipment
Cons: From my experience: none.

Ok, so heres my update about moving my car (from San Lorenzo, CA to Indianapolis, IN) Terminal to Terminal Top Load w/ Valuation paid $777 with DAS 1/14: 3:00 PM Car moved (a day ahead of schedule: 1/15) 1/15: In Utah, via Nevada 1/16: ...

Pros: None.
Cons: They admitted their sales person made mistake but they made me pay for it anyway.

Upon hiring D.A.S. to haul a 75 year old truck across country for me I was told that as long as it starts they can haul it and not need to winch it up. I paid the entire $1700.00 up front which other companies don't make you do. It turned out that ...

Pros: excellent service, support, and courtesy
Cons: As long as nothing goes wrong, it's fine. Otherwise, you're screwed.

Time for an update..... This time my $4,000 new paint job was covered in transmission fluid and oil, destroying it. No matter how many times you use a company, you don't really know how they are until something bad happens. That's when the real ...

Pros: Vehicle got here within one day of ETA, no damage. Courteous staff.
Cons: Online tracking not always dependable, nor always accurate.

Dependable Auto Shippers were recommended by the East Coast dealer I purchased my car from. Because it is a high end vehicle, I paid extra for top loading and was told that it would arrive by October 20th. The sales rep who booked the trip was friendly ...

Pros: Their promises made when we contracted with them.
Cons: Upfront payment, late delivery, damage to the vehicle and refusal to communicate.

I can't think of anything positive about this company. We dropped our car in Orlando, FL to be shipped to Port Townsend, WA. They gave us the wrong address as to where we were to drop the car off, their instructions had our car be returned to Deerfield ...