Dependable Auto Shippers

Pros: Details were available on the web and offline customer service is good.
Cons: Sample contract is not available on the web.

I was impressed with the details available on the web. They delivered the vehicle two days before estimated time. They even called back to check on customer satisfaction. Now, that is a good sign of a good service oriented company.

I wished...

Pros: If things go well, they are dependable.  The car gets cleaned too.
Cons: If things go badly, their customer service has no options available.

I have used DAS twice. The first time, the delivery was prompt. The second time, it took them two extra weeks. I found out that the DAS customer service has no control over delayed shipments. The cars get shipped when a carrier is going that way. ...

Pros: Fast pick-up
Cons: Incompetent driver drove past destination without stopping, adding extra day, frustration, lost wages, etc.

They picked up the car in a timely manner, then after a few more days, they had it on a truck ready to arrive at the destination in 12 days. Checked status via internet (order #) and via customer service twice a day, around day 6 on. They said...

Pros: Cheap-ish
Cons: won't repair obvious damage, Should be UnDependable Auto Shippers

It was bad enough that they estimated a 2 week delivery and the car arrived 5 weeks later. That was also shipping from Florida to North-West Texas (Amarillo) in May and June. There was no bad weather and one highway will get you here most of the way. ...

Pros: What???
Cons: Misleading quotes, Horrible customer service, dysfunctional tracking.

We are outraged with complete lack of communication on D.A.S. side, while our cars were at the mercy of the WORST SERVICE WE'VE EVER experienced. We've moved from CA to NC and staged 2 cars for the shipping 4 days apart. However, not only first car ...

Pros: They were slightly cheaper than some other services.
Cons: Did not refund expedite fee as promised; very late delivery; bad customer service.

Despite the positive reviews I've seen on here, I did NOT have a positive experience with Dependable Auto Shippers whatsoever -- a very negative one, in fact.The sales rep who I dealt with on the phone initially promised multiple things that, ...

Pros: NONE!!!
Cons: TERRIBLE SHIPPING, NON PAYMENT FOR UNDERCARRAGE DAMAGE, DO NOT USE THIS COMPANY!!

WORSE COMPANY EVER!!!!!!!!!!!they should be called *undependable auto shippers* ruiend undercarrage of my car, then didnt want to replace it, customs run around and didnt deliver on time and delived 400 miles short of agreed destination!!DO NOT USE THIS...

Pros: Not sure of any
Cons: They claim to have insurance BUT.........

I was about to use this company but at the last minute I found out that the insurance they have is secondary to what ever you have.
This means that if they damage / destroy / or loose your car you are responsible.
One of the salesman told me...

Pros: There is nothing positive to say about these people.
Cons: They lie, scam, make excuses. They are not honest people.

Their web site says they are a carrier and not a broker. Wrong. They brokered my deal 3 times. My boat was delivered over a week late by the third company. So I missed my window of opportunity for Ocean Fright and had to wait an additional three weeks ...

Pros: You get what you pay for.  You spend more to repair damages.
Cons: Unreliable company.  
They won't accept any responsibilities for damaging your car.

Last year, I sold my car to a buyer in Arkansas, and I decided to ship the car. I dropped the car at the closest terminal, and they told me that I would not need to pay for their insurance because I already had my own car insurance. I agreed (big ...

Pros: They quickly take your order and your payment.
Cons: Their window for delivery is baloney. No returned phone calls, no returned emails.

These guys have had my car now for 3 weeks and it is still at the origin point. They quickly pick up your car, and then simply keep it. They dont return calls and do not return emails. I am in the service business and can give a 100% thumbs down on ...

Pros: NONE
Cons: Poor customer service.

Called to set up appointment and was treated very well. Made arrangements over phone. It went downhill quickly after that. Tried to contact rep by phone, (as we were told to feel free to call for any questions or concerns), for updated details and ...

Pros: nice website and they are setup up with ebay finance.
Cons: Misrepresentation, Short hours, Poor customer service. No followup, Rudness

They have a monopoly and they act like it they over charge $1195 for a terminal to terminal delivery and then take there sweet time getting it to you.I live in Mesa Arizona bought 2 vehicles on ebay with three days of each. They just happened to be both ...

Pros: exact date on pickup
Cons: tracking does not work, numerous damages on car, fraud,claim service extremely bad maybe inexistent

I have a brand new VW GTI, everything up to the pickup of the car went well. when the guy checked the car he said there were some dust on it and that he could not check if there were tiny scratches. I live in Florida and I cleaned my car two days prior ...

Pros: Friendly at Drop Off.
Cons: Not delivered on time. Unable to give information.

I needed to have my car shipped from CA to SC a few months ago. Everything went fine on the CA end. They were polite, quick and got everything done with no problems. I had dropped the car off myself. We were told it would take about 14 days for ...