DLJ Direct

Pros: Research and Trade Talk phone system
Cons: no customer service and bad browser interface

Four years ago when I first encountered PCFN (now known as DLJdirect) they were the best on the net. We switched all three of our accounts from Waterhouse and National Discount Brokers to PCFN. Since then they have provided terrible customer support...

Pros: Excellent service and monthly statements
Cons: none

I have been with DLJ Direct for almost 10 years. I am retired and find using their brokerage service is easy and fast, whether you buy or sell. Above all the cost per trade is very reasonable. I used a full service brokerage for years and would have to...

Pros: Good execution response time, fair research support
Cons: Poor handling of cash and checks. No customer service

I was with DLJ Direct for four years and did extensive trading. Trade executions were handled well and quickly, even on busy days on the market. I have no complaints in that area although there are lower cost providers available.

However, I...

Pros: Fair prices, good customer service
Cons: could improve the on hold message when waiting for rep

We have been using DLJ for over four years now and are very pleased. They offer low commissions while maintaining good customer service. The customer service reps are friendly and do a nice job of addressing your concerns. I highly recommend them.
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Pros: Great customer service, information
Cons: Pricey compared to the competition

I have been using DLJDirect for about two years and I have always gotten excellent customer service. I was able to establish my account and buy stocks immediately and then send the money within a three-day period. Their web page is an excellent source...

Pros: Not the best
Cons: To high commissions, pushy representatives

In this day and age of high tech and computer access, why would anyone want to deal with DLJ. They say their are one of the best brokerages in the market but when comparing them to other brokerages they fall somewhat short of the final goal ( what you...

Pros: Fast, reliable, easy sight to navigate
Cons: Expensive, no access to IPOs for us regular people

I can't even remember how I came across DLJdirect, but it's a great service to stumble onto and ease into. I was a brand new trader; I opened my account instantly, sent just a small sum to start with, and bought a hundred shares of my $7 stock (closing...

Pros: Great Service
Cons: $20 trades are a bit high

You might pay a little more but it is well worth it for the service that DLJ Direct offers. I've been using DLJ for a little over one year and have had no problems accessing their online site or accessing them over the phone when I needed to speak with...

Pros: Uer friendly
Cons: None

My wife and I have used DLJ Direct for over a year and have found that
this company is reputable; easy to work with and does everything that
they claim they will do in their ads. I would recommend this company.
They are easy to work with...

Pros: not very many
Cons: price, research

While I sit here, writing this review, I wonder why I ever decided to invest with DLJDirect. They provide no thrills service for $20 a trade. What a rip-off! Well, there is one feature that this online investment service can brag about; there is no...

Pros: Easy to use, good customer service
Cons: There are cheaper online brokerages

I have been a customer of DLJ Direct for nearly eight years, since they were known as PCFN and didn't have a web site. Since then, I have looked at other brokerages, but my money is still with DLJ (OK, except for a little bit with Wit Capital trying to...

Pros: Fast, Easy To Navigate, Trustworthy
Cons: Price, Limited Real Time Quotes

DLJDirect was my first online account. When I was considering opening an account, I was actually frightened about having my money in cyberspace. You know all the fears, such as hackers, service issues, etc.. But I chose DLJDirect because they were...

Pros: Value, Ease of use
Cons: Lack of news available on the stocks/shares

Having looked at a number of options to begin my dealings on the stock market, I ended up picking DLJ Direct. The main reason for this was that my investment strategy was to be long term buy/hold and as such the opportunity to receive commission free...

Pros: Established company, Free Offers
Cons: Fees are lower at other brokers

I am an investor with DLJ and had initially set up an account and never funded it. DLJ sent me an email that siad if I put in $5,000 for six months in an account with them I would get a free Palm Pilot iiie. Needelss to say I invested $15,000 and got...

Pros: I used to think it was a decent service
Cons: unreliable/unavailable site, poor phone service

I opened my DLJdirect account at the beginning of the year. I selected DLJdirect based on favorable reviews. When I first started using the service, I was very satisfied.

Unfortunately, this is no longer the case. On several recent...