U.S. Bancorp

Pros: Great online banking
Cons: Service charge

My bank has changed hands three times in the past 5 years and we are now US Bank. I am happy with the service thus far. The reason we began using this bank was that it was a small hometown bank. Obviously all of that has changed but in the transition...

Pros: none
Cons: Bad customer service.

I had a car loan from USbank in 1999. USBank missapplied a check of mine for 751.47 instead of 251.47 This is Sortof understandable, and I though it was cleared the month after I found the error. So 10 months go buy, and I trade my car in at a local...

Pros: Works just like a real Credit Card.
Cons:

They don't notify you when they automatically deduct the annual fee charge of $35.

Having credit that wasn't so great, I opened U.S. Bank secured credit card a few years ago. I wanted to build up my credit, so I went into a bank, signed a form, gave them a $500 cashier's check and waited for my $500 secured credit card to come ...

Pros: Great if you love loosing money, and being lied too.
Cons: All around horible bank.

Ok this dates back to June when I sold a car over the internet to some Joe Shmo..... I recived a Bank check and checked out the back to make sure it was a real bank. It was so I went ahead and deposited the check. About 6 days later the check for ...

Pros: None! Stay far, far away!
Cons: The US Bank Visa card Customer Service specializes in cheating the customer.

Stay away from US Bank VISA gift cards! My 15-year-old daughter received a Visa Gift card issued by US Bank for her birthday. She used part of it at one store and had a balance left. A month later, she went to another store and tried to purchase an ...

Pros: Web site is among the best.
Cons: short on experienced employees - long on fees

Been with US Bank since it came to Colorado as a customer of Colorado National Bank that was taken over by US Bank. In just the last 3 years, I have seen 5 branch managers. This bank must be desperate because the current branch manager is about 23 ...

Pros: Good local banker ATMs accessible at Walgreens
Cons: Bad online bankingNon responsive IT deptRemedial ATM user experienceHard to correct IT problems

I had moved all my accts from Citibank last year to US Bank cause they were highly rated and secure.  My requirements were good local relationship and technology to be at least at par with Citibank.  I was assured that it would be and after ...

Pros: NONE
Cons: Se above

On February 11, 2005 I made a deposit at the Hamilton Branch bank for $1,085. On Saturday 2/12 I received an email confirmation confirming deposit completion on 2/14. As with all deposits that I have made in the past the email I receive from the bank ...

Pros: Easy access and friendly clerks
Cons: everything else

I have been a customer with U.S. Bank since I was 11 years old. I have never been disatisfied until today.

Sometimes I forget U.S. Bank, like any other bank, is a business. They'll be willing to fee you out of any money when given the...

Pros: Pretty logo
Cons: The free Quicken/MS Money Downloads don't work: Terrible customer service: Expensive Internet banking

I can't believe how bad the customer service at US Bunk is. Where do they get their customer service reps, women’s prison?

Here's my US Bank story:

I wanted to use internet banking to download my purchases to Quicken instead of...

Pros: I do not have anything good to say about my experience with US BANK
Cons: Major issues: inconsistency, customer service representative lack of knowledge, unethical method of monetary disbursement.

I feel like Alice in Wonderland....things are not as they seem according to US Bank...even their Account Agreement says so on page 10: "What we do one time does not make that a rule you can rely on in the future". NO KIDDING!!!!! After several jumps ...

Pros: Good internet banking site. Internet banking/bill pay is free.
Cons: Charges for anything but their ATM. Their ATM constantly out of cash.

Nothing like a bank that does not care that their customers are constantly inconvenienced by ATM's that can't dispense cash. I came to be a customer of U.S. Bank via two mergers with other banks (First Wisconsin and Firstar). Firstar was fine, but since ...

Pros: Nothing!
Cons: Liars!

U.S. Bank Caught! Alleged Insurance Fraud! U.S. Bank Phone: 800-USBANKS Fax: 513-632-2424 Minneapolis, MN Hanover, Michigan, 49246 On Feb. 7, 2008, our 2003 Ford Focus Wagon was stolen. First question out of the 911 operator's mouth was; ...

Pros: money doesn't go missing, easy to use online banking, can earn interest with check card
Cons: fewer locations, no walk up ATM's

I've had US Bank for almost 3 years now and have never had a problem with them. Their website for viewing your account online is user friendly and straight to the point. It tells you exactly what your balance is, how much you have available and what ...

Pros: I can't think of any.
Cons: They have terrible customer service.

My husband and I have a checking and savings account at US Bancorp. The only reason we opened an account was because at the time they were offering free checking. That's how they get you in. So far their customer service is really awful. The tellers I...