SAM Mattress

Pros: If you want an extremely hard mattress, this might work for you.
Cons: Product arrived late, and was unhappy with mattress, and had problems returning it.

The worst consumer decision I have ever made was to buy the SAM bed from Kevin at Comfort Direct for $1,500. I filed a complaint with the NY Attorney General's Office in June, but am still awaiting a response. This may help you with your decision- I ...

Pros: None
Cons: Poor quality product, business practices, dishonesty

This mattress is not the answer to a good night's sleep. We ordered a mattress about 2 years ago before reading all the negative comments on the web about Comfort Direct. Unfortunately we went ahead and accepted delivery. I have suffered from ...

Pros: helped my back pain
Cons: broke down 2 times in 2 years- owner is a huge JERK

I bought my SAT mattress around 2005 and was extremely happy with everything about the bed. After about 2 weeks lower back pain, shoulder pain leg pain... gone. After some use, the side I sleep on was "sagging" and my back and shoulder pain quickly ...

Pros: None for me
Cons: Expensive, poor performance, uncomfortable. Worst of all, terrible customer service!

I found the Web site for this bed when I was doing searches on Select Comfort mattresses. Comfort Direct, the maker of the SAM (self-adjusting mattress), compares its beds to other well-known mattresses, both air and foam, like the Select Comfort models...

Pros: Clever design
Cons: Not comfortable for me, and the owner makes it nearly impossible to return.

I am trying to return my mattress because it is uncomfortable. I will say that the bed is well-made and does what is says it will do, i.e., adjust based upon the weight applied to an individual area. However, I find the bed to be very uncomfortable. ...

Pros: Supportive, well, sort of.
Cons: Cheap materials.

My wife and I were so excited about the SAM Mattress before it arrived. We waited three weeks for it to get here. We opened the boxes and had a hard time figuring out how to put it together. No instructions were included. What surprised me was how...

Pros: Wool topper, adjustability, decently made
Cons: The company that manufactures and sells the bed, uncomfortable (to me)

NOTE: This bed is now called "SAT" and NOT "SAM" I am a chiropractic physician and acupuncturist. Backs are a big part of my life, and the importance of a quality mattress has not escaped my attention. I feel compelled to write a review of this bed ...

Pros: None whatsoever.
Cons: Con artist - the perfect description of Kevin Dyevich.

I talked with Kevin Dyevich about ordering a SAT mattress. I was told I would need to confirm the purchase through an email which I received the following day. By that time I had read more about Kevin, his company, and his reputation. I replied to the ...

Pros: The idea is great but the finished product you buy, is not.
Cons: The bed is hard and is not as advertised.

I initially bought the Sam Bed after reading the review and talking to the owner. He was very convincing. I bought the bed for my son so I got the single. I do not recall what I paid for it but it was not cheap. I actually thought the bed was fine ...

Pros: This poor experience made me REALLY look harder at purchases I make over the internet.
Cons: I don't have enough time to list them all.....

I came to this site to help me find a replacement mattress for this one! If I had known this site were here it would have saved me $1500 and a ton of lost time on phone calls, letters, etc. EVERY ONE of the 1 star ratings on this site are exactly ...

Pros: There are NONE!! DON'T BUY!!!
Cons: Defective Mattress - Fraudulent Company - Deceptive Internet Practices!

After much product research, including glowing reviews on Epinions(at the time), and Kevin Dyevich's promise of money back guarantee, my husband and I purchased the SAM mattress in the fall of 2002.

As soon as we removed the mattress from the...

Pros: air mattresses are better than standard mattresses
Cons: Management & Customer Service at Comfort Direct is the worst I've ever experienced

If you are savvy enough to be doing your homework on this product and company, then you are smart enough to know that this a company to stay away from. I purchased one of their products in 2002 and was reasonably satisfied with the quality of the ...

Pros: None
Cons: Ken Dyevich is a monster with a nasty mouth!!!

I was recently browsing the web for a mattress that would be appropriate to the increasing amount of time that my husband is spending in bed due to an ALS diagnosis. I came upon the SAM site and called for more information. A man named Ken Dyevich was ...

Pros: Worked for a little while
Cons: Everything

PLEASE TAKE THE TIME TO READ THIS!!!! This is my original review plus an update 8/16/04 My sleep was beginning to deteriorate (pressure point pain, lower back pain)so I started looking into a new mattress. My wife and I had always purchased ...

Pros: Lovely web site, which makes a great sales pitch
Cons: Real people are difficult to deal with

I was looking to purchase a new mattress and had stumbled upon the SAM Mattress,and was seriously considering this until reading the reviews on e-pinions. I had filled out the on-line form and then grew impatient so I called for a price quote on a King ...