KitchenAid KSCS25FKSS Stainless Steel (25.4 cu. ft.) Side by Side Refrigerator

Pros: Good advertising.
Cons: The worst in reliability and terrible value for the money.

Every single KitchenAid Appliance I have purchased in the last five years has been a tragic disappointment including the Side by Side refrigerator. The shelves keep falling out of the tracks and the compressor has died. Premium price for major disappointments. Blender blew up, dishwasher (architectural series) panel only works on one setting, mixer gears are shearing. Absolute junk. Don't be a dummy and go for the advertising.

Pros: Vey nice looking. Easy to change water filter.
Cons: POOR RELIABILITY. refrigerator cools unevenly

I just wish the Japanese made refrigerators like they make cars...this would be a good world as far as refrigerators go. About 2 months after my year warranty expired, I noticed the center frame and frame around the freezer got extremely hot. I cleaned the condenser coils and checked the condenser cooling fan for operation and the problem persisted. It seems that the compressor is failing, and I am now waiting for a service repairman to replace the compressor. Fortunately the compressor is warranted for six years, but it seem a shame to have a refrigerator fail after just over one year. The thing is, what refrigerator can you buy these days that will hold up and be reliable for years to come?

Pros: Looks pretty.
Cons: Unreliable, bad service, generally a POS!

I purchased a stainless side by side with water/ice in the door in May02.  In the first three years I had a repairman out on a bi-monthly basis because everything on the fridge side kept freezing.  Finally after three years of having to take off work to wait for the repair "moron" they replaced the fan and it has worked reasonably well for the last three years--only overly cooling the fridge side but correcting itself before acutally freezing items.  That is, until this week (Oct09) when it began freezing everything on the fridge side again and the fan runs constantly.  I thought I was buying a top of the line prouduct but it appears KitchenAid (Whirlpool) no longer lives up to that reputation.  From the reviews I have read this is not an uncommon problem in these refridgerators and they are a fire hazard.  This was a very expensive MISTAKE and one that I will not be repeating.  I better replace this POS before it burns down my house.  Whatever happened to customer service?