Refinance.com

Pros: QUICK SETTLEMENT, REDUCED INTEREST RATE
Cons: CONSULTANTS WAS NOT UP FRONT WITH ALL INFORMATION.

I HAD A 10.35% ARM, BAD CREDIT AND NEEDED TO GET OUT. I CALLED REFINANCE.COM AND WITHIN A VERY SHORT TIME, WAS INFORMED THAT I WAS APPROVED AT A 6.5% RATE. LESS THAN 24 HOURS LATER, THE RATE JUMPED TO 7.25%. NO BIGGIE. AN APPRAISER WAS SENT TO LOOK ...

Pros: Great customer service, fast correspondence and loan offices always available - works long hours
Cons: I'd love to bring lunch and him meet my girls but hes so far away!

“I would like to thank Refinance.com for all their hard work and dedication towards my refinance. Seldom do you run across a company who truly cares and works so hard for you. I was most impressed at how Mr. Welsome, whom is truly one of the ...

Pros: Fast - Easy - Helpful - and very friendly
Cons: None

I had an ARM that would be going up in the next few months, my wife had been laid off and I was working 80 plus hours a week to pay for everything. I received and email one day about refinancing with Refinance.Com from my mortgage company. I decided to ...

Pros: fast, friendly, professional, determined, honest, prompt, does what they say,
Cons: To far away for me to take them out to dinner as appreciation.

I was told by Ditech and many other mortgage “specialists” that there is no way to refinance and that I had better just plan on selling because my situation was so bad. Needless to say my own hope was running out, fast. I was caught in an ARM that was ...

Pros: they do everything possible to get the loan that is best for your circumstances
Cons: not dealing face to face

At first dealing with a finance company on-line, I was concerned about dealing with a company without working with them face to face. But, to my surprise it was one of the easiest financing I have every done. I would recommend Refinance.com to ...

Pros: Caring, HONEST, Competent, Quick, THOROUGH, HUMBLE TOO!!
Cons: Wish we met face2face.Sd"thank you"100x,didn't think we were truly expressing what facial expressions&eyes would've!

The remedy to a THIEVING 8.0% interest rate from Commerce Bank is Refinance.com & the extremely helpful & caring Gary Ayer! For our first mortgage: We had been repeatedly lied to & delayed by Commerce Bank this past summer, who after THREE months of ...

Pros: Prompt and Professional service
Cons: None

I highly recommend working with Refinance.com. I am particularly pleased with the professionalism and diligence of Jay Chrisitano, loan officer and Kim Melkum for preparation of the loan documents. Prior to working with them, I was stuck in an ...

Pros: Fast service, kind and professional staff.
Cons: No face to face contact

Refinance.com, where dreams do come true! I have never had such a pleasant experience dealing with anyone in the mortgage industry. Tom P., your the man! I searched high and low for any mortgage lender to help us get out of our 12% ARM. Not even the bank ...

Pros: 15 words are not enough. Honorable, respectful, fast, professional, honest, responsive, a friend was made.
Cons: I didnt know about them sooner

I started my mission on a Wednsday, I went through the typical process of entering my info on the net and waited to here back from lenders that would offer me a rate and commitment that would make my effort worth it. I received the typical "for a fee, ...

Pros: Professional, personable, easy to work with, quick responses to phone calls & emails and funny
Cons: I couldn't find anything negative about my experience!

I have been the sole supporter for my family for the past 10 years. When it came time to refinance my house, I looked around for at least three months and was told the same thing over and over again - Yes we can help you. Every one that said this came ...

Pros: Seven day closing,Rodd,David,Always someone there never the run around.The things i already wrote above.
Cons: wanted to be in the 5 intrest rate but it was not possiable.

I was going to use Allied mortgage.They had called me and offered me a deal I could not refuse, believe me if it sounds to good to be true it is.After they had me hooked they where no where to be found.intill I spoke with Rodd from refinance.He was very ...

Pros: Great Service
Cons: None

Hello Joe! I don't know where to begin, but let me first start off with saying THANK YOU! You are my Angel! When I first called Refinance.com I honestly thought that you guys were going to tell me stuff that I wanted to hear, run my credit, and tell ...

Pros: Good rates, quick initiation of verbal contact upon recieving information,offered variety of financing options
Cons: Poor customer service, lack of professionalism, lack of good communication.Poor experience working with Anthony G.

Dealt with this company via lowermybills.com. Quick to initiate contact, however, did not follow up calls/emails/fax in a timely manner. Was not notified when appraisel time was changed. Overall service with Anthony G. was not pleasent. Despite poor service, offered good rates and financing options. However, felt that these rates could be obtained from another lender.

Pros: Simple info gathering, spoke to person immediately on phone and told info would be shredded.
Cons: Specified state twice before filling out info and then being informed they don't do Georgia.

I can only say that their web site could use some improvement by eliminating those states in which they aren't licensed or aren't processing loans from the list so you don't have to waste your time filling in all of your current loan and contact info.

Pros: Professional, fast response , not pushy, a people company
Cons: Person used for closing no knowledge, had double check documents suppose to be duplicates.

After calling MANY companies to refinance my home, Matt Goldsmith & Joe Souza @ Refinance.com -were very helpful, professional, answered ALL my questions & was never pushy.
They explained everything in terms I could understand.
Even the day of closing I had some questions, Joe took my call & got my answers.
One flaw the company needs to work on are the papers to be signed at closing, many duplicates but some had DIFFERENT information.
I have & will continue to recommended Refinance.com to people. It is important, especially in today's world, for companies who take the time for you & treat you like a person.