DJDeals.com

I had a horrible experience with them. Their customer service was unbelievable. They were rude and harsh. They charged me higher price then stated. Then offered to credit me back and still did not credit me anything. PLEASE if you are a customer, think twice before dealing with them. Their lowest price guaranteed, is not the lowest price. I have found other products at a lower cost and when I confronted them, they argued and was completely rude. I have never had a worst experience buying something in my life. I am warning you. Do not buy from them.

First of all, these guys are the poster child for poor customer service, the worst I've dealt with on the internet. Their e-mail responses are the stupidest I've every received and they don't answer your questions directly. Hey, did I mention that they don't even have a phone number on their site? They're an Authorized Stanton Dealer....woooo....and after contacting Stanton, they seemed to be just as bad!? Don't deal with DJDeals.com, it's a bad experience! You'll thank me. Recommend AmericanMusical.com and SameDayMusic.com for DJ purchases. DJDeals.com (they shouldn't even be in the business) could learn from these other pro's.

HORENDOUS!
I would never order from them again! Never trust a web store that does not offer phone support. Very shady. I ordered a DJ Table and it was poorly packaged damaged and did not include the correct pieces to put it together.
When I contacted DJDeals.com all they did was forward my email onto the manufacturer.
Typical little middle man retailer wanna be. Just passing the buck.

Worst experience of my life! NO CUSTOMER SERVICE - can't phone & my 3 emails were ignored until I finally refused the shipment & started dispute process with my credit card co. My third email explaining my dissatisfaction received the following unbelievable response: "Nobody has a clue what you are talking about. You may want to read the emails sent to you (attached) prior to sending nuisance emails to our company." Prior to this, the only response was the order confirm email. The attachment referred to was the shipping confirm (11 days after order & credit card charged)which I didn't receive until this arrogant, unhelpful response. My last email trying to discuss this order/issue came back as undeliverable and labeled "nuisance email." I cannot even access their site regarding order/shipping issues. DO NOT DO BUSINESS WITH THIS COMPANY!!

I ordered a Sefour DJ table for $700 and then didn't get any other contact for 4 days - i did get an initial receipt saying to keep it because i wouldn't be getting another. I tried to contact them just because i was curious when this item might dispatch - their response was read our shipping documentation - which clearly says nothing. Couldn't find anything out even though my credit card had been debited! Had to go through the pain of canceling the credit card transaction.

Do Not Shop Here. They are total scammers. No phone number you can call. They sold me a broken soundcard. I ordered a Warranty just in case. They refuse to send the warranty I Paid
For. What a Scam. Avoid This company at all cost.
And there parent company JoyRyde inc.

DJDeals = SCAM

Bad customer service. Slow or no response to emails. Overprice shipping. Pay extra to have your order processed in one business day which most sites have for free. No telephone. Very strict return policy they claim is normal.
READ their sales/return policies first!

I ordered a power supply for a Vestax PMC 17A mixer from DJDeals.com and was sent a power supply that does fit what I order. It won't even fit the input so I don't even know if it works and it's the wrong voltage so even if it did fit I would have no use for it. So they just took my money and sent me something I have no use for. RipOff!!!!!!!!!

The rep was not very nice. It took him a long time to match a price I was quoted from www.kpodj.com. He actually ended up costing me more money since I had to pay an additional fee at the end of my order. Product arrived defective and it was a very long ordeal to get it replaced. I have been purchasing from the local guitar center and http://kpodj.com/ ever since. Their prices are much better. KpoDJ is very good since I don't have to pay tax and it gets here very fast. Guitar Center will match their price most of the time, but sometimes I end up paying more due to the tax.

IF YOU ARE BEING TEMPTED AND LURED BY THE CHEAP PRICES DJDEALS HAS TO OFFER YOU, READ FIRST THE NEGATIVE EXPERIENCES/FEEDBACKS THAT ARE WRITTEN ON THE REVIEWS.

MY WHOLE EXPERIENCE IS JUST HORRENDOUS AFTER SPENDING MORE THAN $2000 WORTH OF DJ EQUIPMENT. THIS ONLINE STORE IS ARROGANT, RUDE AND OUT OF LINE WHEN IT COMES TO CUSTOMER SERVICE.

I RECOMMEND SPEND A LITTLE MORE AND SEARCH FOR A STORE THAT ACTUALLY HAS GOOD REVIEWS ALL THE WAY. IT SAYS IT ALL.

I didn't even make it to the purchase point!! I come from Canada, and sending electronic items across the border gets the items scrutinized very closely (usually dismantled/destroyed) so asking to have the item shipped to a friends in Ohio was my logical conclusion. The person writing the emails at info@djdeals.com must have something up their a$$ today as they were not helpful, not suggestive to an alternate solution and most of all RUDE!!
I was a potential 1st time customer. Not Now, and never again!!

Do Not Buy From These Ignorant People.

Had an issue and dealt with their costumer service, a guy by the name of Steve M. He was completely unprofessional, rude, incompetent, and offer no solution but one line rude replies which is unacceptable as a customer service representation.

Think twice dealing with these people.

I decided to buy a sound card for my Macbook Pro and bought the Echo Indigo DJ card from DJdeals. It was the wrong card, and when I asked to return the card (unused), he (Steve) referred me to his return policy and then would not respond to my emails. I bought the wrong card and I admit it was my mistake, but give me a break. It's not like it was a PCI card. The worst part is that I bought it for my school (I play for our middle school dances) to try to make the music a little better. Thanks a lot, Steve.

Mixer came with serial # scratched off! Then I find out from Pioneer NO WARRANTY! Called Pioneer, only to find out that DJDEALS has been blacklisted by almost every manufacture for selling grey market products as new!

I would never ever shop here again.
1) no phone numbers to call when they messed up your order
2) I sent tons of emails regarding to the status of the order, NO RESPONSES FROM THEM
3) It took forever for the order that I placed to shift out from their warehouse