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by crh2007 , Dec 29 '06
I wish I checked this website first before I purchased my phones from wirefly.com. As the saying goes, if it's too good to be true, it probably is. I ordered and upgraded my Cingular phone service through wirefly after seeing their ad for a two free ...
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by notsolucky1 , Apr 23 '07
I ordered a Motorola V3T with service through T Mobile. The phone was free but also came with a $50 rebate. I decided to take them up on their $49.99 1-year handset protection offer and break even. The phone arrived quickly and with the offered ...
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by aclimber96 , Sep 04 '07
I had a terrible experience with Wirefly. I ordered a case for my Treo. I promptly received an email telling me my order was being processed and would likely ship that day by 2-day Fed Ex. A week later I still had not received the order. I went back ...
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by dudeonfirer7 , Jan 12 '07
I ordered 2 Razr V3i w/ iTunes with a Share plan on January 1st from Wirefly. The confirmation told me I would have my ordered shipped that business day because I did it in the morning. An hour later, still nothing. I contact customer service through the ...
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by vitamin1 , Apr 24 '06
Wirefly is good at sending out phones. But it is unlikely you can get your several hundred dollars rebate, the main reason for buying through them, on the phones if you signup through them. The rebate worked like this: You cannot send the rebate ...
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by cghd56 , Jun 19 '07
I had an awful time ordering my cell phone through wirefly. First of all, I ordered my phones AND paid extra for the overnight shipping. This was on a Thursday. I checked the whereismyorder.com and it said to call this 800# to finish my order. So, I ...
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by elfthe , Oct 25 '09
Wirefly is horrible, dreadful, to be avoided at all costs. I signed up for a new family account with them because it appeared that they cost less than ATT which turned out to be incorrect. A day later I got 6 emails, telling me they had a ...
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by littlejen81 , Jun 15 '09
I purchased a Blackberry Curve 8900 to use with an existing T-Mobile account. It was advertised at $49.99 with no contract extension. Thinking this was unbelievable, I made the purchase, called my husband and he purchased one, too. I ...
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by babykadles , Dec 26 '08
I have by far had the worst expierence with wirefly.. I tried to exchange a phone before it was even shipped, and was on the phone for well over an hour while they were supposed to be switching out the phones the csr came back on the phone she informed ...
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by opinionated122 , Jan 28 '09
If you are looking for a great deal, you can get one with Wirefly....however, you can also get a great deal with another company whose customer service is much better. I have done business with Wirefly 3 times this month alone and each customer ...
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by cavalon , Mar 13 '09
Horrible customer service. You will consume any savings via your time it will take to deal with these inefficient and erroneous people. I am the type of person who always reads the fine print, documents everything, and asks questions before ordering ...
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by momoya1 , Oct 18 '08
To say Wirefly is poor service overstates it. Ordered my phone 9 16. It went out five days later. Wirefly sent my phone and cancelled my old service on 9 22 so that the transferred from phone went dead 9 24 - BEFORE I had received the phone from ...
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by the1viking , Apr 18 '09
Before purchasing phone thru WireflyI looked up the rating here based on customers. I was surprised how many negative comments were made. But I thought that there must be a reason that Wirefly was the #1 cell phone internet site.So I set up a ...
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by pdxamy , Nov 13 '08
I placed an order for the new Blackberry Bold and a new phone for my husband based on the great prices offered by Wirefly. The ordering process itself was tedious and time consuming, but I went through with it anyway to benefit from the ...
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by sonixe , Dec 15 '07
Well, I ordered four phone originally though t-mobile. After being approved I received a phone call and was told that not only would I have all four phones by the next day but I also would have 1500 txt messages. After two weeks, I only have received ...
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Feb 22 '09
Other than a small delay due to billing issues, the overall experience was adequate
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Apr 25 '08
IT WAS QUICK AND EASY, I WOULD RECOMMEND IT TO EVERYONE
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Aug 14 '07
I wanted to upgrade and I couldn't
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Jun 25 '08
I just realized the blue tooth doesn't work. It won't accept a charge, won't turn on. I haven't contacted Wirefly yet, but intend to today
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Jun 27 '07
OK
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Aug 24 '08
I would purchase from you again. thanks
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Nov 04 '07
2nd time buyer, very happy with both experiences
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Nov 04 '07
great, was second time and will come back again
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Apr 27 '07
This survey is rating my initial order which went well. I did use this company for follow-up accessories to the phones and it has been 8 days already and my order is still in processing. The company has been unresponsive.
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Jan 06 '08
Excellent web site!!!
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Sep 09 '08
order was processed and shipped within 24 hours. Shipped on Saturday. Arrived on time.
T-mobile acct was setup as expected. The number port took longer than it would have going directly to t-mobile, but was within the communicated range of time.
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Sep 08 '08
The website was visually appealing, easy-to-use, and the prices were the best I've seen.
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Sep 17 '08
Wirefly's chat help service was very helpful
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May 17 '09
I wanted to return it due to not enough features.I went from wirefly to 2 different companies which were numbers they each gave me.I spent two hours trying to get some one to help me.Everyone I was in touch with kept giving me numbers.Airlink was one-told they didnt deal with phones try wire fly.Finally I figured it out myself got it back to wirefly with an e-mail saying they received it.My question is do I get my money back for this phone?I was on a 15 day trial/only had the phone not even a week.I think they better give more imformation on mailing and who it will go to.I will not go through wire fly again.Very disappointed with them.
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May 31 '08
Excellent prices and selection. Customer service was difficult because of poor English skills on the Wirefly side.
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