This was my first order with Tyler Tool Company, and they handled it well. When a web page $10.00 discount code was entered during the on-line purchasing process, but wasn't reflected in the finalized invoice, I sent an e-mail to Tyler Tool. The e-mail ...
very satisfied, will purchase again by timbersideacre ,Feb 15 '05
very helpful, item just as described,pricing and shipping very reasonable, will buy again, delivery time very fast,people very helpful,good quality items.
Web site information inaccurate, and customer service is both ignorant and unhelpful. by ht39 ,Jul 09 '05
Prices are low. Other than that, no positives to this store. The web site shows items to be in stock, and customer service says, "yes, they're in stock." You then place the order, and the items you want are on back order (and customer service does not tell you they're on back order).
When you ask customer service to call you back with tracking information, they don't.
I'm extremely dissatisfied and would not shop again.
Great online shopping experience!! by enonf_r ,May 13 '04
This was one of the best online shopping experiences I have had. Inventory was on their site and was shipped the same day. In 3 days I had my order in perfect condition. It is nice ordering from a company that has been in business for a long time.
GREAT EXPERIENCE...given that we are talking about buying a saw. Read more
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Feb 17 '08
Very good experience dealing with Tyler Tool. The product has been excellent -- I use it all the time. I would be glad to deal with Tyler Tool again. Read more
The merchandise was delivered on time and in excellent condition. Read more
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Feb 21 '08
I have purchased at least six power tools, electric and pneumatic, from Tyler. Every transaction has been excellent!
When looking for a new power tool, I first think of Tyler.
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Feb 17 '08
Good company, will do business with you again. Read more
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Feb 18 '08
overall I was satisfied and would return to tyler tool Read more
They were ok, phone help was pretty good. Read more
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Feb 17 '08
Tool arrived a little damaged. Base broken, but the saw worked fine.
They shipped a replacement same day I called and had me return the old upon the arrival of the new.
The old one may have been sitting around awhile somewhere. The new order in much better condition. How they resolved issue is what would allow me to go back with no problem. Read more
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Jun 17 '04
Promised products in a timely manner and they never showed up for weeks. Went to Amazon.com and had know problems receiving the products and they were less expensive. Read more
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Feb 14 '08
They were very prompt and efficeint in their job. I have not had an oppertunity to use the tool but I am sure it will work as described. Read more
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Jul 09 '04
I was very impressed with the quality, the service and the prices,
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Feb 14 '08
I've now had TWO excellent experiences at Tyler Tool. This company has a broad selection of popular, high-quality tools in inventory and ready to ship. Their pricing is superb and the shipping charges are Low, low, low!!
All around a fantastic place to shop. My experiences have been first rate! I will definitely recommend this company to my friends and am certain I will buy there again in the very near future! Read more
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Sep 01 '04
Lowest price, free shipping and prcocessed quickly Read more
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