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Tools Plus

Overall service rating:  Store Rating: 4.5
Reviewed by 12 customers
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Overall Rating:Store Rating: 5.0
 

brad's Experience

by brad Epinions Most Popular Authors - Top 500, Feb 15 '08
Hello to the woodworking crowd! I placed two orders with Tools Plus (tools-plus.com), both in January of 2008. I do not have any prior experience ordering tools off of the Internet, so I am pleased to share my initial experience with this particular ...
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Express Reviews
Overall Rating:Store Rating: 2.0
 
No service at Tools Plus
by earthblood ,Oct 15 '09
I'm not happy with the service/ communication at Tools-Plus.  The sales man that initiated the sale Peter Reid was never available.  It took me several try's to get get a hold of Tools Plus after it had been over two weeks without any shipping information.  Finally, I was informed the unit I ordered was on back order and wouldn't be shipped for another ten days.  If they come through with what they say, it'll take over a month to receive the compressor from when I ordered.  Ordered 9/19/09.  Stated ship date, 10/23/09. So I cancelled and ordered from a different company so I could get the equiptment sooner.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Excellent experience. Item received quicky and well packed.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

They had what I wanted , when I wanted, at a price that was cheaper.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

IT WAS GOOD -- EASY TO FIND AND THE ORDER CAME IN SHORT AMOUNT OF TIME.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Just fine. would do again
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Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I received my order in one day. The tools I ordered were good quality & exactly what I wanted. One odd thing was that they had items which were not so easy to find, so of course I was really glad, but when I wanted to add a couple of other items....things that are very common place [ a rachet, dremel wheels ] they don't stock them. But in any case, the service was excellent and I highly recommend Tools Plus
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Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Was in stock,wasn't in stock; somehow it got here quick.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Excellent transaction.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I was reluctant to purchase tools off the internet. After dealing with Tools Plus, I may never walk into a retail store again to make a tool purchase. very happy with the customer service people, shipping rates and excellent pricing on tools.
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Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Excellent, good price, quick shipping and tracking info was provided without asking for it. Would use Tools Plus again when I need to purchase similar items.
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Overall Rating:Store Rating: 4.0
 
Jun 20 '07

It was OK - I knew what I wanted. Shipping cost was a little more than I expected.
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