| Sorted by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great! Will buy another warranty as needed!
by jaypupule ,Apr 30 '09
Great service. Once I called, everything was handled very professionally. They gave me instructions to return the product and even sent a mailing label.... that's free shipping. My warranty cost was about the same price if I had to mail it myself! Once I mailed it I was given a status of what was happening all the way till I had my monies deposited in Paypal.... Again great service. They even contacted me to see if I was having problems getting the monies from Paypal. You can't ask for BETTER SERVICE!!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Top notch warrany service with great customer service and claims department!
by frigoholic ,May 01 '09
I have several warranties with SquareTrade...1 claim....customer service was top notch...claim was settled within 24 hours...will keep on with SquareTrade warranties...Highly recommended by me, the consumer!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great
by bill1052 ,Oct 25 '08
Warranty issue handled nicely, and with good speed. Will consider using Square Trade on my next purchase. Ease of making a claim is wonderful.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Excellent!
by gainorific ,Feb 06 '08
I am so glad that I decided to purchase a square trade warranty! They refunded my whole purchase price, with no hassle at all!! Thank you square trade, I was beginning to give up on customer service!!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
It was a bit slow initially, but it resolved quickly.
by adnelson60087 ,Mar 07 '08
Delivery speed was great, order accuracy was fine, customer service should be more available outside of current hours, but i am very happy with the overall service of the work done on my computer.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Excellent
by cita1117 ,Mar 21 '08
Excellent customer service. The claim was processed within 48 hrs with no hassels.
I will definatly use this service again.
Thank you
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very helpful and know what they are talking about
by dragonknight93 ,Apr 17 '08
They fixed my digital camera and it is just like new, if not better. The people i talked to were very helpful and knew what might be the problem. I wasn't sure if they could get parts for it due to the model of digital camera isn't made anymore.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
One of the best companies to deal with.
by john2212 ,Nov 20 '09
It was very fast, courteous, service. I even made a mistake on filling out the claim and was denied payment. I made one quick to Square Trade and this mistake was taken care of in minutes. The gentle man I spoke to was fantastic. I recieved the shipping lable the same day. I claim was settled in a matter of days. I will contiue to use Sqaure Trade for all my Warranties. Thank You. John.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Eureka, there is a company that still remembers what Customer Service is!!!
by fltrader5150 ,May 29 '08
This was "for sure" the most "hassle-free" experience I have ever had with a warranty company. I must admit that I was (based on some other bad experiences) hesitant to sign up with Square Trade but I did and....I am so very glad I did!
Square Trade did everything they said they would do and...today that's a rare commodity. KUDOS!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great quick service, little hassle - recommended
by nadeemsiddiqi ,May 01 '08
I've used SquareTrade's services twice - both for phones bought online, and have been impressed with the speed with which claims were processed and refunds issued. Very little hassle - great process and service. Highly recommended.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Excellent service all around
by geekya ,Jul 29 '08
I am GLAD that I purchased an extended warranty. I even received a box and label to ship the product to the repair service.
This was the 1st time I used Square Trade and did not know how the service would be but I received the repair laptop within 1 1/2 weeks. My life was saved!
Repair service customer service (both phone contact and email) were GREAT.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Reliable, fast, and caring service.
by sisihilfiger ,Jun 18 '08
My experience with Square Trade was a good one. I had to use their services when my phone crashed a couple of weeks ago and I had to send my phone in to be checked out. Although my phone was a loss, they were true to their word and fully refunded my money. The customer service was the best with each person really concerned about my problems and the process of sending in my phone. I'll be going to them with my next phone!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very Positive. Thank You
by inspector636 ,May 23 '08
The attention to my claim was quick and just as I had hoped. I was actually hoping that the handheld could have been repaired, but it was great having the refund applied on my pay pal account. Thank You
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Spammers advertising a product they don't even sell.
by elvey ,Feb 20 '09
Lousy. They sent me spam (via ebay) trying to sell me warranty coverage on my purchase. But my purchase was warranty coverage! AppleCare.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Good service but one repair and the contract is cancelled?
by ghvz1 ,Jun 13 '09
Easy to use. Fast service. Excellent repair work. However, I learned the hard way that some repairs result in ST cancelling the remainder of your coverage. This happened on a digital camera repair. First, ST claimed they sent me a new camera and that I needed to buy coverage on it. When I explained that some nicks and scratches were proof that they fixed my camera and returned it instead of sending me a new one, ST changed its tune and said it was due to the cost of repairs being a certain % of the camera's value, which therefore meant ST fulfulled its warranty obligation in spite of it being only 6 months into a 3 year contract. Still, the camera has worked fine since the repair and two other issues I've had (MP3 player and PDA) have been resolved to my satisfaction. However, I've noticed extended warranties provided by retailers have come way down in price, and I will probably use them more often than ST.
Read more
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Nov 28 '07
good but i recieved malfunction product.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 25 '07
ITEM COULD HAVE BEEN BETTER PACKAGED. NO INSULATION USED IN PACKAGE, ITEM COULD HAVE BEEN SERIOUSLY DAMAGED.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 05 '08
SERVICE WAS GOOD, COMPETITIVE PRICING
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 07 '08
2yr protection on 129.00 projector = good smart deal
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 21 '08
I will use their service again
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 19 '07
Excellent service!
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 21 '07
QUALITY PRODUCTS WITH A HIGHLY RECOMENDED AND AFFORDABLE WARRENTY PROGRAM. AAA SALE/SELLERS!!!
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 29 '08
All was well with ordering the Warranty.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 16 '08
It was all joyful.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 19 '07
no problems what so ever
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 03 '07
Very Impressed! 5 Day Guarantee is what sold me.
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 20 '07
It was great. The SquareTrade price was much cheaper than the AppleCare Price.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 06 '07
good
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 12 '07
Would buy again.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 22 '07
Very satisfied. Item was better than advertised.
Read more
|