Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
great software vendor
by csh2534 ,May 05 '09
great service with fast on time delivery
their cs reps were very helpful too
we would buy from them again - great software vendor
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
VERY POOR CUSTOMER SERVICE
by bronx2 ,Mar 25 '06
This is the worst service I have ever had with any online merchant. First of all this company sent me the wrong
product, which was missing some of the contents of the package as described on their website. I had to pay for
the package to be sent back to the company. After speaking to one of the managers he informed me that he will be putting another version of what I ordered into the mail ASAP (This was March 17th) and that I should be receiving it no later than 2 to 3 business days. This was last Friday. It has been over a week and I just found out from FedEx(March 25th) one week after the second purchase that it will not be arriving until Monday. I am very disappointed with the experience I have had with this company. I will NEVER EVER do business with them again and I will NEVER recommend them to anyone. Also I will be reporting this matter to the Better Business Bureau, for the poor service and misleading information.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Order was fulfilled quickly and accurately.
by ssheph ,Jun 06 '08
The website was easy to navigate. Placing the order was very straight forward. And the software arrived 3 days later. My expectations were definitely met.
I ordered 25 Client Access Licenses for Windows Server Standard Edition. The certificate certainly looks official, but there are no serial numbers to reference what I purchased. It would have been nice to have had some explanation with the document.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Very good will do business again
by lazyboyz37 ,Mar 13 '08
Overall I am satisfied with my order from Softwaremedia.com and would do business with them in the future. Prices for MS Office were less expensive than other places on the internet. The order process was fast and simple and shipping was satisfactory. My order was made 3/4/2008 in the evening so it processed the next day and the product was in my city on 3/7/2008 however it was not actually delivered till 3/10 (partly because of the weekend but Im not sure why it could not have been delivered on 3/7...the Fedex info said on truck not scheduled for delivery and I paid for 2-3day service..just an FYI).
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
My experience was good.
by cobi1 ,Nov 11 '06
I purchased a Microsoft Frontpage 2003 cd from softwaremedia.com primarily because of the great price. The item was delivered in decent time based on the delivery method. The only drawback in my experience is that when I sent a e-mail requesting to know when the item would be shipped, I got an e-mail with information that was a little confusing to decipher at first. The e-mail seemed cold because it was unsigned (did not include anyone's name) and there was no explanation on when the item was shipped and the expected time of delivery.
Aside from that, the cd itself is in great condition so my overall experience was good.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
More than I expected!
by nwataj ,Feb 09 '08
I am very pleased with the my shopping experience with softwaremedia.com. This was my first time ordering from this site. I ordered on a Monday and I had it by the end of the week.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Highly recommended.
by binsky1 ,Oct 27 '08
First time utilizing Software media.com. Website was very useful. Excellent and timely response in assisting me with my software purchase.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Supurb customer service and speedy delivery.
by clmonti ,Jan 28 '08
I couldn't ask for better service and the product was shipped immediately. I also saved money. I'd absolutely recommend Softwaremedia.com
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
good
by lp123456789 ,Oct 01 '06
The item was delivered before the estimated delivery date.
It was exactly as I ordered it.
I had some questions about the software. The customer service representative was helpful but it seemed as though I was bothering him.
I would definitely order from softwaremedia.com again.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
They got the work done very quickly.
by ksaling ,Dec 01 '08
I had a great experiance with softwaremedia.com. They were very fast and they had a great price. It was really easy and I got the product I wanted.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great!!!
by alfredwolff ,Nov 03 '07
Great transaction. The item arrived on time and was as advertised. I would have no hesitation in recommending this dealer based on this transaction.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Great site for software
by anupkr ,Dec 14 '07
User friendly site, easy to order, quick delivery, I like free shipping, Software was easy to install. I feel extremely satisfied with software media.com service.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Received a USED copy of the software
by eco-fun ,Nov 14 '07
I ordered a full retail copy of AutoCAD LT 2008, and I received a USED copy. (Someone had handwritten a code on the sleeve; box had upc covered up and new stickers put on, etc) It had not been registered, but the manufacturer of the software (Autodesk) said they do not support software sold by this company.
I'm sure the product was perfectly fine, and their service was very good, but they should be honest about their products. I returned it and ordered the same product elsewhere.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Good selection, reasonable prices, good service.
by gzehms ,Nov 14 '07
I was able to find the software I needed (not the current version) at a reasonable price. I also had a good customer service experience when i asked a question. It was easy to track my order via the Fed Ex web site too.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Awesome Experience
by tmis2007 ,Nov 07 '07
I ordered my software on Tuesday and it was hear by Friday. Great service, no problems with the software. The price for Office 2003 was better than anywhere else I found. I received email confirmations for both when my order was placed and when it was shipped. I would highly recommend Softwaremedia to anyone looking for software at a great price! I know I will be using them again.
Read more
|