The 2 ATV’s I purchased arrived in a timely manner and I have no complaints yet I’m also expecting a 3rd ATV from them. But I am kind of worried about the customer service though I need a part and every time I call I have to leave a voice mail I called several times and left messages but the did not get back to me yet. I hope I’m not another victim. I didn’t read any of these post until after I ordered from (Best price ATV) I will post again when I receive my 3rd ATV

I had bad luck with motorxtremes and would stay away from them. I ordered a scooter online, and about an hour later cancelled the order by phone and an email. I spoke with a customer rep who said he would cancel the order. Later I got an email asking me why I wanted to cancel the order. I told him I didn't have the money, just to get them off my back. A few days later I get a shipping notification, so I send another email telling them I don't want their scooter. After getting no reply, I called again and was told to email a "david" there, so I did, again no reply!!! Finally I sent an email proposing legal action. Well that got the sales mangers attention, and he replied not to threaten him, he did nothing wrong. Well first apearently he has done a few things wrong to run such a crappy operation. Then informs me there will be a $75 cancellation fee. For what changing my order prior to them doing anything? Stay away look around you can do better, I did!

I feel really bad that there are so many folks purchasing these cheap noname ATVs on the web only to find out later that it was a big mistake. I want to let everyone know, I have been to that ATV place in Farmers Branch TX called BestPriceATV or whatever other 20 names he goes by.

Their service department consists of 1 guy whom has no mechanical experience to speak of. They have mostly hispanic workers working for very little money and dont speaky the english all so well. Their only concern that they expressed to me was "We need to keep them happy until their credit card charges clear". This company says 1 thing and then turns around and says the opposite. People that are trustworthy and forthright do not do this. They say what they mean and do what they say. Trust with your customers is the most important thing. How can you feel good about buying something from someone you dont know or cant trust?The name BMX on those products means absolutely nothing at all. If you make the mistake of giving out your credit card info to this company, call your credit card people, stop the payments, kill the card and get a new one so they cant keep trying to charge your card later.

My advice to everyone is this: Dont buy vehicles on the Internet. You need to purchase your ATV from someone you can get into your car and meet face to face. If you want a good ATV that is worth the money you pay for it, then take a few moments and look for an Authorized American Lifan Dealer in your area. The only Chinese company that I have found that sells quality products, stands behind them, services them is Lifan. I would suggest going and checking out their website at: http://www.americanlifan.com

I would appreciate some help with my Kinroad 150 buggy. I purchased this unit from Brestpriceatvs and can not get support help from them. I guess I should have researched where I was purchasing from. Base on reports I'm seeing on the web looks like a lot of people having the same issue. The help I need is trying to hook up the gas tank. I know that the hose with the filter goes to the carb but where. Does it hook to an open nipple on the (looking at the front of the carb) the right side of the carb, and the other hose which I take is a vacuum hose where does it go. Any help would be appreciated. If you could send any pictures on setting up the tank would be great.

After reading all of these bad posts on "BEST PRICED ATVS" It's really a shame that 1 company can and did ruin a lot of kids Christmas last year,and really hurt a lot of business selling inexpensive imported atvs and dirtbikes!For starters I own a business that sell's and services Chinese atvs and dirtbikes,unlike so many of the "VIRTURAL INTERNET ATV BUSINESS" we have a actual building with overhead like RENT,ELECTRIC,AND HEAT BILLS,and mechanic's that "Service everything that we sell"And with what these company's are selling these atv's and dirtbikes for on the internet for,(With free shipping)Most of the time they are probally earning around approx.$50.00 per machine.It's very clear what they are doing,making their money by selling in quanity,but as I found out(THE HARD WAY)Most of these Chinese atvs can look just like another manufactures atv,QUALITY CAN BE VERY GOOD FROM ONE COMPANY,and TERRIBLE FROM ANOTHER!There are SEVERAL CHINESE MANUFACTURERS HERE IN THE USA THAT I HAVE BOUGHT FROM,AND NEVER WILL AGAIN,BECAUSE THE QUALITY IS TERRIBLE!Sometimes saving $50 to $100 is not worth it..REMEMBER,YOUR MOST PRECIOUS NON REPLACEABLE CHILDREN ARE RIDING THESE,and are your children worth more than saving $100??My opinion is "buy from a company that can service the machines,talk to them about parts(HOW AVAILABLE ARE THEY)How long have they been in business.I HAVE SEEN SO MANY Chinese manufacturers that have had atv's that are about $100-$200 less,Kids ride these atv's and wheel bearings come apart(TERRIBLE QUALITY)and front wheels come off,or frames crack(REMEMBER,OUR KIDS ARE RIDING THESE!)And last,but not least,my kids,and their saftey are worth more than A couple,or a few hundred dollars,I hope yours are to!pls e-mail me any of your problems,or questions about your atv's...I'LL TRY TO HELP! Thank You Jim

I cant spend anymore time complaining about the piece of junk they shipped. after 6 hours of riding it sits, 4 broken welds, and now the intake manifold snapped in half! This is after 2 mos of receiving, not riding receiving! Do Not buy any Shin Tay 4 wheelers, DO NOT BUY FROM USAATVS.com

Call your credit card company and ask them to send you a dispute form and dispute the charges!

I am not surprised to see so many complaints about bestpriceatvs.com aka bmx imports. We recently ordered a go-cart and had nothing but trouble from that company. I won't go into details about the hassles we've had but thank the Lord we bought it on our credit card. I explained the situation to my credit card company and they sent out a dispute form. I typed up 4 pages of names, dates and times of phone calls to bmx, then returned it to my credit card company. About 2 weeks later they took the money from bmx and refunded the full purchase price of the go-cart to my credit card! My guess is that bmx treated the credit card company with the same terrible customer service that I got and the credit card company hit them where it hurt – their wallet! Mr. Terry Zimmer will not continue to rip people off if everyone will contact their credit card company and get their money back. Not only did they lose the money for the go-cart, it is my understanding that my credit card company fined them for poor customer service AND it is also bmx’s responsibility to pick up the go-cart.

Please call your credit card company and ask them to send you dispute papers. I don't know which credit card company you used, but if it's Chase, they will take the money from bestpriceatv's account and refund you!

Hi, I'm thinking of getting a scooter from (Scooter are cool). I had a bad experience with (rightway atv)These guys are ripoff. I understand they go under many deferent names. I'm just wondering if this is one of them. Aso has anyone dealt with scooter are cool? Thanks any Info, would help.

My brother purchased a 4 wheeler for my two sons for christmas. The product arived promptly in the exact time they said. My husband called the company with some questions about ordering another one. The guy gave him a higher quote than what the web site stated. It was not alot higher though. The man was also very nice and prompt about calling us back. Since then My husband unpacked the one we had received and tested it out. For a minute it ran great and he was pleased. He shut it off and tried to start it back up to put it in the shed and it would not stay running. He is very michanical and I am sure he can fix it but money will have to be spent on parts and we are afraid to order another one. Christmas will be here soon and I am afraid to order another one. Their were some small repairs my husband had to make that you could tell were the result of being shiped.

ok, after seeing alot of neg comments on Best Price ATVS, i still decided to order a new utv. I recieved the utv within 1 week of ordering and have had nothing but positive interaction with these guys. I love the utv. However, after paying $4695 for one, i did find the same utv elsewere for $3795 at utv4less.com.

I tried dealing with a company called Hart Marketing. only after giving my credit card info and being charged the same day. I waited 2 months for one. I finally had to initiate a credit card charge back because they simply refused to give a refund.

I ordered 2 ATVs from Best Price ATVs on 4 Dec and was told the two I wanted were in stock and would arrive in 7-10 days (read 11-14 Dec). Long story short -- emails to the address on the website went unanswered, messages left on voicemail were not returned, and 2 ATVs in stock went to out of stock, then guaranteed by the week before Christmas, to guaranteed by Christmas, to no guarantee of arriving by Christmas -- again, no one of any consequence would answer my calls or return them for that matter. They could have told me this on 4 Dec and saved my frustration. I definitely would not recommend this company for your business. Wish I would have found this website before placing my order, but I thought it pertinent to add to the other frustrated customers of this company -- look elsewhere for your ATV and save yourself the hassle.

I purchased 3 atvs from Best Price at the end of November that we ordered by phone. They were 2-110cc and 1-50cc and were delivered when they were suppose to. We do not know how well they work because they are Christmas gifts.
I placed another order with them for helmets on Dec 12, 2007 and they promised them for Christmas. Hopefully we never have problems with the atvs because dealing with their customer service is a NIGHTMARE!!!!They never shipped the helmets out so I called to check why. After a few phone calls over a few days they finally shipped them. When I checked my bank card they charged me for another ATV along with the helmets. This is when the nightmare began. The phones ring and ring. When I did get someone they told me I had to refuse UPS when they came and once they got their ATV back then they would credit my card. You can not believe anything that they say.I told them to call UPS and tell them not to ship the ATV to my house and they said they would. UPS later in the day called me to confirm delivery for the ATV and helmets. Best Price never called UPS to stop it in its track. When you ask to speak to the manager they tell you that he comes and goes when he wants and he is unavailable. Another customer service person said that she only gets paid $6.25 to hear everyones complaints. To sum it all up, they sent me something I did not order, took my money, and are making me have to fight tooth and nail to get my money back. Good luck in dealing with this place. They answer the phone when they want and never a supervisor available to help. They are just sales people which leads me to believe that they are just focused on selling and not fixing their mistakes. Apparently they are really good at selling things that you did not even order. I am still trying to get my money back. Save yourself the headache and buy from someone else. I checked the Better Business Bureau of Texas and they have over 1000 complaints this year alone. They steal peoples money and they stole mine.

I have read several of the posts and wanted to let you know my story. I purchased two ATV's from them last year at Christmas. I received them with no problem - they delivered them as promised. The issue arose when my family began riding them. The one unit came with a gas cap that had no air valve - so when you rode it for about 5 minutes, the unit vapor locked and shut off. I contacted them - it took me about 10 tries to finally speak to somemone. They told me they would send the part - they did - but it was the wrong size so it would not work. When I contacted them again, I got no where so I filed a BBB complaint - that went no-where as well, they simply did not respond.

I have now had the units for a year and continue to have problems. I need replacement parts for them and I cannot get Best Price to return my calls, e-mails or faxes. If someone knows where I can get parts for their units, please let me know.

My recommendation is pretty simple - even if you have to pay more for your unit - buy it from someone else - this company has the worst customer service I have ever had to deal with.

I have to agree - I had many problems with Best Price. If you are in the market for a new ATV - my suggestion is to buy from anyone but Best Price. Their customer service is so poor it cannot be referred to as customer service.

They don't return phone calls, emails or faxes. If you need a part - you better find someone else to buy it from because they will not be able to help you!

Okay so I totally regret the fact that we purchased a mini four wheeler from bestpriceatvs. I won't even go into the horrible details of getting the darn machine, it is pretty much like every other story, pathetic. Anyway we have now received the machine, gave it to my daughter yesterday for Christmas. She rode it, so far okay, except we didn't get an owners manual with the thing so we aren't sure how to work it properly. Like it doesn't seem like the kill switch on the handlebars works properly and starting it seems a bit weird to me too. So since I can admit that I bought from the wrong place....is there someone or place that I should now work with for getting an owners manual and for replacement parts? Because it sounds like in no time I am going to need them.

I made the mistake and buying from best price atv,the unit came in time for Christmas(07)but it had a faulty part and I called back to bestpriceatv and got put off to voicemails and left numerous messages and never once did I get a call back from this company so I called back time after time until finally someone did pick up and when they did I let them have it and the person got so mad with me he put me on a dead line and made me hold for 30 minutes so I called back until someone else picked up and I told them that I would only speak to a manager and so the manager came on and I told her that my atv came with a faulty part and nobody at her company would ever call me back and I told her that I left several messages before Christmas now Christmas has come and my child woke up and cried because his atv wasn't running.So to make a long story short I told them I wanted to get my money back and ship it back and they said the shipping and restocking fee would come to $180.00 in return I settled for the new part(free)but over all customer service was rude at times and satisfaction is poor at this moment so DO NOT BUY FROM BESTPRICEATV.BAD Santa

We ordered a 70cc atv and after waiting and finally cancelling via email the atv came anyway. We gave it to our daughter for Christmas after the horrendous experience of assemblying it with what amounted to no instructions worth having, it was ridden for about 20 minutes and died. We had a service man look at it who informed us that the magneto was shorted out, the ignition switch was burnt and the wiring (which is an unbelievable nightmare in itself) to the starter button is also shorted out. What satisfaction will I get from Bestprice? Obviously none, now that I've read these posts. We know a friend who got one at Christmas too and theirs ran for a whole 30 minutes!! Why are these people allowed to advertise this junk? My lawyer will be getting in touch soon.

Just wondering what ever came of this situation...I just bought from them this Christmas and actually got the 2 ATVs that I ordered, but 1 of them doesn't run and the other has a broken weld on the back rack and a broken headlight....I tried to call them with no answer...that lady that answers the phone there is VERY rude..I did speak to the sales lady that placed the order for me and she let me talk to Joe in parts and he told me that he could have them picked up if I want to return them and get my money back, but I wouldn't get the refund until they were both returned to the company...I DON'T THINK THAT IS GOING TO HAPPEN!!....anyway, can you let me know what happened in your case?

THanks
Sara