Priceline Mortgage

Pros: Low rates
Cons: Slow, dispersed service - not what it used to be

Author's note: I believe that since I wrote this, the service has been outsourced to one or more mortgage brokers who I have been told are not providing the service that once was. Thus, you should take this review for what it is: data that is ...

Pros: Priceline can get you discounted air tickets and other services.
Cons: There is ZERO flexibility. Bid and you're locked in.

Priceline.com is a discount website. You've probably seen
William Shatner of Star Trek fame hawking the site on
TV ads. The current services Priceline offers are
US & Canada hotel rooms, prepaid long distance, home
loan...

Pros: Good rates, nice website, no face-to-face contact
Cons: No face-to-face contact, slow to close, zero customer service

In August 2002, we decided to take advantage of the dropping interest rates, refinance, and get a bit of cash out. Since we've been thrilled with the bargains we've received on Priceline's airline tickets, hotels, and rental cars, we thought we'd give...

Pros: Good rate, reasonable time frame, helpful loan officer, no surprises at closing.
Cons: Getting a call returned by the loan processor was like teaching a cat to dance.

In August 2001 I composed an Epinion dealing with one of the more stressful experiences of my adult life, refinancing my mortgage with Wells Fargo Home Mortgage (still listed on this site as Norwest). That tale had a happy ending but getting there was a...

Pros: Low closing costs/rates
Cons: Your experience depends 100% on the loan officer you get. Ridiculously terrible customer service.

When I first spoke with my loan officer, Randy Jagers, the first week in November 2002 I asked him if the standard 45 days rate lock period was enough time to close my loan. He stated that it would be close, but that he thought it would happen. My...

Pros: Excellent Rate. Good online status updates.
Cons: Unresponsive in resolving issues. Slow servicing of Loan. Endless on hold time.

I was initially attracted to priceline for it's low stated rate and the possibility of making a bid for an even lower rate. This appears to be a gimmick, as you are only offered the stated rate.
The initial contact with Priceline went very well. The...

Pros: didn't cost me anything to surf on by
Cons: this is lending Tree, but they don't advertise it as such - they make it sound like they have their own mortgage service

I'm not even sure why Priceline bothered going into the mortgage business, because this is really Lending Tree.com and you enter the site through Priceline homepage. Of course they keep that little secret well hidden on the radio and TV commercials and...

Pros: The $300 lowest interest rate guarantee let me know they meant business.
Cons: The paperwork, and the paperwork, oh yeah, did I mention the paperwork?

People were saying that interest rates were at their lowest point in years and my husband and I had been looking to buy a house - while we both still had our jobs. But, that's another story entirely. Anyway, we checked out Priceline Mortgage and were...

Pros: initially they offered a great rate and low costs
Cons: weeks without contact, e-mail and phone messages went unanswered.

At the beginning we were very satisfied with Priceline. They accepted a loan with a great rate, reasonable points,
and fixed closing costs. We got phone messages and e-mail
many times a week for probably the first 2 weeks. Then everything...

Pros: You get counteroffers if your offer is not accepted.
Cons: Once you click on the accept button, everything's carved in stone.

Two things happen when you apply for a Priceline mortgage. First, they submit a Lending Tree applica ...

Pros: Quick Close & Response Time. Rate lower than anywhere else.
Cons: Nothing bad to say.

I bought my house a year ago and got what I thought was a pretty good rate (6.875). In July I was looking at rates and decided to explore a refi. I contacted my current lender, and my original loan officer (My loan was sold shortly after I closed). Both...

Pros: competitive rates
Cons: could not close on on time resulting in request for additional closing costs

When interest rates dropped in early March 2004, I did my research and found that Priceline Mortgage had one of the more attractive offerings. In that aspect, I do believe that Priceline Mortgage does offer competitive rates. However, in the end, ...

Pros: Low rate on the day we applied.
Cons: Horrible service

It looks like the huge majority of epinions reviews accurately describe our disappointing experience, too. We just bought a house in October 2003. We're already refinancing, due to low rates and increased market value of the home. We're in WA ...

Pros: CHEAP - CHEAP rates, CHEAP attention to details, CHEAP customer service, CHEAP responsibility
Cons: Everything else

I have excellent credit, income and am quick to return all my documentation. Priceline (Alliance) waited until 2 days prior to closing to check for the appraisal and their loan processor (who seem to change on a daily basis, and at one point lamented t ...

Pros: Very Professional Staff, Great Rates and Helpful Attitude
Cons: No Face To Face Contact

From all appearances, most people listed with negative reviews of Price Line Mortgage are from three or four years ago (one from 2006). My recent experience with this company was pleasant and professional. I, like many of you, had great reservations ...