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Verizon FiOS Online Service

Verizon FiOS Online Service
Overall service rating:  Store Rating: 2.5
Reviewed by 20 customers
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Review Summary About the Author

Installation courteous and efficient. Check first bill carefully!!!

Written: Apr 08 '09

Store Rating: 2.0
Full Review
We have had the Verizon internet service as well as phone service for the past seven years, and have been very pleased.  However, we kept our Directv service (which we had been very pleased with) until a couple of months ago and switched to FIOS to get everything in what we thought would be a cheaper package, and to get HD.  Our FIOS is terrible!!!  Our picture freezes for no reason, and half the time our channels won't change.  Supposedly there's an update patch coming for their box in mid April, but this has been going on ever since we got FIOS at the first of March.  Can you imagine getting stuck in the middle of "24" with the picture frozen and nothing responding?  Couldn't even change the channel.  I've called at least eight times, and still no good answer.  If this patch doesn't' fix the problem, I'm done.  I miss our Directv!!!  We all despise this system so far.

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Epinions.com ID:
lonegirl09
Reviews written: 1
Trusted by: 0 members

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