Snapfish is no longer on my menu!! I've gone fishing elsewhere!
Written: Jul 19 '08
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Snapfish seemed to be a great way to print digital photos for a good quality and reasonable cost. However, I quickly became disenchanted. My first order was delivered promptly, but I found a few photos were stuck together and totally unusable. I emailed the site with the problem and was quickly shipped replacement photos. Then the $.01 per print offer appeared and I thought it was going to be the answer to my dreams. I have recently begun to sell my photo greeting cards and was stressing out my HP printer and cost of ink with the volumes of photos I needed to print. So I used the offer to order 210 photos for a total cost of $26.73. I was thrilled to be able to deliver my cards for such a great price. However, they didn't arrive for nearly a week and my deadline was quickly approaching so I went to my account on the site and was shocked to read that my order had been cancelled. I received no notice that the order would not be arriving and after emailing for an explanation, I am still waiting for someone to explain this. In the meantime, I have gone to my local printer who does high quality printing and pays attention to the details. I'd rather lose a few dollars on printing and provide my buyers with a high quality photo card rather than spend my hard earned money on a company that does not care about giving good customer service. Snapfish is not professional and I would not trust them to provide good quality and timely service.
Recommended:
No
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Epinions.com ID:
kimmiko
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Member: kimmiko
Location: Durango, CO
Reviews written: 48
Trusted by: 79 members
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