Very poor customer service
Written: Sep 03 '07

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What has happened to customer service at GolfSmith? I have found that there is none. I ordered a certain brand of golf ball, they shipped the wrong kind which I returned and now they refuse to correct their error. I have e-mailed customer service many times without getting a reply. I have asked for a refund of my purchase price and still they refuse to respond. This whole snafu has been going on for over a month. If I ever do get the golf balls that I ordered or a refund of my purchase, that will be the last dealing I will ever have with GolfSmith.
Recommended:
No
What product did you purchase or try to purchase? Callaway Golf Balls
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Epinions.com ID: coolbrew
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Reviews written: 1
Trusted by: 0 members
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