What Customer Service
Written: Jul 18 '01
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Product Rating:
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Pros: Decent Local Service
Cons: Customer services non-existent and no roaming
The Bottom Line: Don't do it stay away from this company.
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| nocustomerserv's Full Review: General Reviews of MCI Worldcom Customer Service |
Customer service is the worst possible. I have had my phone since Mid January and have not received a bill yet. Long hold times and runarounds is all you will get when you call. I have called three times and have been given different answers every time. The first call I was told that it takes 45 days before you get the first bill so don't worry, the second time I was told I should be getting a bill any day and the third time I was told that they were behind and would send all bills out at the same time. I guess I will be getting a 500 or 600 dollar bill and be expected to pay immediately. I also don't like the fact that it is not a dual service plan meaning that if you are out of the range of a tower then you have no phone service. Basically that means if you are very far from an interstate you are out of luck.
Recommended:
No
Amount Paid (US$): 34.00
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Epinions.com ID:
nocustomerserv
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Reviews written: 1
Trusted by: 0 members
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