Reliable and Spamtastic
Written: Nov 07 '03
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Pros: Web page / service reliability, customer service
Cons: Essentially no spam protection, Problem if first level customer service can't answer question.
The Bottom Line: Based on my own experience, choose OLM for reliability and reaching customer support, avoid them if you don't want spam.
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| mgold's Full Review: OLM |
I have had my main domain hosted by OLM for several years now. The things I like about OLM:
1. Reliable hosting. My web page almost never goes down. It's a little more expensive then some other places, but I don't have to worry about the page going down. The piece of mind over the last few years -- not having to worry about regular calls to the vendor to fix problems -- is worth a lot to me.
2. Customer service / technical support is often very helpful and can be reached without much time on hold.
Problems I've had with OLM:
1. Their Spam protection sucks (i.e., bad, useless). About one year ago that had no spam protection and I was about to switch hosts to cut down on the 200-300 spams per day I was getting. Then they started testing Spam protection software which, according to them, used SPEWS (a pretty strict and activist spam protection org). Spam was cut down to 5 to 10 per day. Someone must have complained because they settled on another system that basically blocks hardly anything. I now get 150+ spams per day.
2. While customer service is pretty good, if the first level of customer service can't answer your question, they are very reluctant to find someone who can answer your question in my experience. I have this experience with Procmail questions, spam questions and other questions.
I pay approximately $35 per month for domain hosting. I'm not sure what disk space I'm getting. I think it's around 600 MB and 30 GB transfer per month. I come pretty close to both of those limits.
There are other web hosting solutions that include good spam protect so that you and others on the domain are not innundated with spam. On the other hand, if you use your own client-side spam protection software, then it might not be so bad. Web page up-time and ease of contacting customer service is a big plus to me.
Recommended:
No
Monthly fees (US$): $35
Platform used: Windows NT
Hosted on Secure Server: Yes
Database used: MS-SQL
Main focus of Web site: Publishing/Content
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Epinions.com ID:
mgold
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Reviews written: 3
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