Pros: Processes my payments in a timely manner. Treats you like you matter. Cons: Charge for making payment over the phone.
About four months ago, we refinanced our mortgage and went with Ce
ndant.
Prior to that, our mortgage was bought and sold four times (in seven years!) and Washington Mutual was one of the servicers that we had the ...
Pros: Great website, fast customer service... Cons: ...make dealing with a big bank a breeze. No problems yet!
With mortgage rates available at levels not seen in decades, my wife and were among the millions of homeowners who recently refinanced their mortgage. Economic experts from Alan Greenspan to executives at private lenders credited the refinance boom with...
Pros: Excellent Customer Service, Truly Free Checking, No Charge ATMs For Everyone Cons: No Picture Debit Cards
I have banked with Washington Mutual (WM) for about 6 consecutive years. During my short, and drama filled, stint at Bank Of America (aka - Satan's Bank) I maintained my WM accounts. "Maintained?" Basically, I did nothing. I only had $3.76 in my checking ...
Pros: Flexible banking products, easy to understand, customer-friendly bankers, non-traditional environment Cons: Web banking only download-integrated with Quicken and Money
I have had extensive experience with many banks thanks to bank collectivization. I stopped changing my file folder tabs years ago and saved myself a lot of time just from not having to change the names of files which transitioned through six names in a ...
Pros: Timely processing of mortgage statements; Reliable service Cons: Many servies not offered in all states
One of the many banks I have had the opportunity to work with over the years is Washington Mutual, a full- service lending and banking institution headquartered in Seattle, Washington. This bank has many branches and offers services all over the ...
Pros: Free checking, friendly tellers Cons: Excruciatingly tough to get any kind of loan unless you have glowing, sparkling credit.
I have been banking with WAMU for eight years. WAMU has been great for free checking, and has friendly tellers. The hours of their drive-up window is slightly inconvenient if you work odd hours. Their web site isn't too bad, it is fairly easy to...
I've been a customer of Washington Mutual since 1999 (five years now). While they have good rates and branch availability, I frequently find mistakes in their accounting and transaction processing. Approximately every two to three months I'll find one of ...
Pros: I can hardly think of any pros at this moment. Cons: -The customer service is TERRIBLE.
-And, the customer service is TERRIBLE.
Thinking of opening an account at "WaMu"? DON'T! TURN AROUND AND RUN THE OTHER DIRECTION. I opened my "free" checking account in March of 2008. I went into the branch to make my opening deposit. One of which was a check I receive from a business that ...
I chose Washington Mutual for the same reason many people do - Free Checking with No Minimum Balance. I found that the branches were all very pleasant, and the employees at both branches I frequent fast and efficient. I wish, however, I could say the ...
Pros: there are many wamu banks. they mail frequent statements. ive had good experiences with csr's. Cons: wamu went from being a customer service oriented bank to a greedy bank.
when i log on to view my checking account details, they "log me out", usually within an hour. recently, i had a payment returned to my wamu credit card. this had never happened to me before, and was basically the fault of the other bank. my credit ...
Pros: Free checks, nice locations, nice muzak on the phone Cons: lousy customer service, did I say lousy?
If you are a new customer to Washington Mutual and after you have signed up for an account - checking, they will hold your first check a couple of weeks..common and not an issue.. However, what Washington Mutual won't tell you is that if you have ...
Pros: NADA, NOTHING ,ZILCH Cons: Incompetent and heartless institution.
Wamu recently notified me that they would be increasing my mortgage by 500 + dollars because their broker made a mistake calculating my property taxes (bear in mind i have since discovered that a simple call to the tax accessors office would have ...
Pros: We haven't had a problem yet with our checking accounts Cons: The mortgage department isn't the least bit concerned with acquiring and keeping good customers.
We have excellent credit scores (over 800) no debt, and 20% to put down on our mortgage. We were promised a 5.625% rate. The person (I really mean rude and ignorant idiot) in the home loan center has not called us once since we were pre-approved. She ...
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